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February 2024 by Aimee Bertrand
I went there yesterday looking for a purse, the lady offered to go to the back and look through the stock they had just received. I HAVE NEVER received such amazing, friendly customer service in that store before. Thank you to the store manager!
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October 2023 by Parneet Cheema
No customer service at all. They are busy in talking, extremely rude staff.
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August 2023 by Asmaa Barakat
Horrible store policy!!!! I was smelling a setting spray but didnt use it and the women that was working there made me buy it and it was 15 dollars !!!!!!! And it isnt not even the size of my palm!!!! She told me that i had to buy it bc it was store policy and she said i used it when i didnt! She also said that it was final sale but ardene should’ve had a sign that said if you use stuff you had to buy it because every store has different policy SO FIX YOUR EMPLOYEE AND YOUR STUPID POLICY
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August 2023 by Reet Kaur
poor customer service , rude staff and management
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January 2023 by Jasdeep Kaur
Hi, all I was a regular customer of Ardene till today but not again, as it was really disappointing experience today. I went to Ardene in Southland Mall, I almost bought a handbag, just out of my curiosity I asked the price and any discounts on it, the sales associate on the counter was calculating the money or something,, she replied wait in an extremely rude manner, however I waited for 10 mins or so, but she kept on doing. She didn't even care for my time. Then I left, will never visit their again.Its a suggestion to Ardene, can you please teach your employees how to behave with their customers politely.
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December 2022 by Ramisha Attiq
Great customer service by Sabrina!
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August 2022 by subkang
Waiting at the till for 5 minutes for a worker to notice and ring through purchases.
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February 2022 by Harnisha Patel
It was not a good experience this time. I am a regular customer and I only visit this shop bcoz they have good collections. Today when I went there to return some item. Firstly there was no one on the counter, I waited for few minutes but no one showed up, I had to call out for her. She came and I was the first in line, when I told her I want to return this, she told me that can you please wait I will finish with the second person in line that was disrespectful but I said okay. I waited and after few minutes she started with my return. She was not at all friendly and asked me with attitude whats wrong with this. I told her I dont want it. Also when I purchased the product I asked the cashier that its okay if I could return a item removing the tag. She said thats okay but we generally not prefer. It was just one item whos tag was removed and the lady working there today was like “ why dont u read the bill”, she was wasting my time and I was running late for my job. I told her I will buy that item but do it faster. After everything she didnt even said a word like bye or have a good day. She wasted my money and time. Will never visit again.
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December 2021 by Shelby Fortman
I wanted to buy a pair of nose and ear rings but one of the works opened it and walked away. When we were going to buy a other thing. So I am not happy with this one! I don't think I will come back
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December 2021 by Frank Kirkpatrick
They have great gifts there to buy for teenagers staff is friendly.
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December 2021 by Crystal Fortman
I am very disappointed I was going to some nose rings and I asks to be let into the case the one works opened it and then left to more some clothes around the store I lefted without buying anything because I was not served right
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January 2021 by Mirza Zafar Mehmood
Excellent customer service, reasonable prices.
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January 2021 by Swati Bhatia
Nice prices and good varieties !
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January 2021 by Sherri Maier
Great selection and great price
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December 2020 by Louise Lemay
I waited 20 min in line for the lady in front of me to exchange a item ,while she was still looking in the store , usually any cashier would ring the next person stuff through but no she made me wait I had numerous items for my daughter the cashier was very ignorant and rude no customer service skills what’s so ever we left all the items and decided to go else were ........
