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August 2024 by Karan Varinder
Got pre approved mortgage with kristi huber. Amazing person helped and guided throughout the whole process. If you want the professional help, kristi is the name!
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April 2024 by Joel Masse (JM)
We’ve had a business account here for 25 years. In the last 5 years service has diminished to no service at all. We wouldn’t recommend dealing with this institution for your business needs.
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June 2023 by Berneice Judd
Informative and very helpful
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January 2023 by Doug Bohnet
They are personal with everyone
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December 2022 by Justin Helmeczi
Had issues with my credit cards! Was quite frustrating but after finally getting to an individual by the name Amneet. All the issues were solved efficiently and in a super professional matter! Unbelievable service! Thanks Amneet!
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October 2022 by Tiger Sun
I went to their branch for the first time and they are very patient, professional and pleasant to talk with. Ms. Togawa, their financial advisor, thoroughly explained everything I need to know about credit cards. Much appraciated.
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January 2022 by Lee Forsberg
Great company. Great quality. Highly recommend banking here!
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January 2022 by Jong Lee
Krista
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January 2022 by Ace A
A decent bank and I have always liked credit unions but I wouldn't recommend this bank, despite the very friendly clerks if I need to go in.It is lacking in some of the more cutting edge services of the bigger options, and unfortunately feels a bit backwater.A major issue I have is that it has been taking up to five full business days for a credit card payment to go through, and when I called to inquire the rep simply agreed "it's same for me." It's very erratic because sometimes it takes two days, other times five. Meanwhile I watch my partner's payments go through instantaneously with CIBC.Their banking app is often down or freezes, and has also been unclear regarding holds on the account, plus their hours of operation aren't overly convenient. I was grandfathered into an MBNA credit card and have found the MBNA customer service very terrible, an example is when my new card was lost in the mail. The rep said, we could easily UPS this to you so you don't miss any payments, because we have to void your card." I said yes, and when it arrived I was charged $30. MBNA said I should have sent the card back?? And missed my automatic payments I guess.Finally, the bank was "offline" for a day and nobody attempted to email us. I was in a grocery store with everything bagged to go and the payment was declined. It would have been nice to get some communication once the bank became aware that it was offline for the day, or some explanation afterward as how that happens. It felt really vulnerable.If you are looking for a bank don't just come here for the free chequing account, as I did. Take time to really look at a couple options and see what services you'd like.
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November 2020 by Suzette O'Donnell
This is my branch..I was introduced to the customer service department and I have no complaints.#Banking
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November 2020 by Amac Mc
Best of the best
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November 2020 by Suzette O'Donnell (Smilinsuze)
This is my branch..I was introduced to the customer service department and I have no complaints.
#Banking
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November 2018 by Joseph Merk
Best Credit Union in the City of Regina!
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November 2017 by Lorna Siever
Banked at other banks until I watched an ad about no fee accounts. I was skeptical. I switched from a local bank years ago to Conexus. I get the same friendly service and the same banking service. I am richer without the $16/ month fees. What are you waiting for? Other bank was happy to use my money and charge me but when I wanted to get a line of credit they refused me.17 yrs of mortgage without being late once and I couldn't get a line of credit to reshingle my roof. Send a message to big banks- try a credit union!
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November 2017 by Nothing Much
good experience
