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October 2025 by Bheda Manish
Always a Very nice, polite and helpful staff, especially Leona being helpful every time.
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July 2025 by Hetu Patel
Rude staff. No customer service at all. Lady named Tonya is very rude. Not recommending anyone there.
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June 2025 by Bonnie Ronnie
I’ve been purchasing all my products from Cosmo Prof always , But for the first time , I visited the branch in south (986 Albert St)
On Sunday & I’ve never had such a wonderful, professional, friendly, helpful, honest & wonderful experience in any store ever…. Everyone in that store were so so so good & helpful & kind .Their patience with customers were amazing….& it all comes from wonderful management of store by “Tania”.
She is the shining star in that branch, who brings the goodness & greatness to the whole place , with her wonderful talent of dealing with clients & as the same time, producing good & positive vibes for all employees …whom themselves, were putting their heart in their work, with their absolute 💯 percent performance .
I’ve never been so satisfied & happy ,in any store ever before, as I have had my experience in this place.
Thanks to Tania; Manager of the store 🙏
Thanks to all the wonderful employees who were working there on Sunday with their hearts ♥️
With Regards, Bonnie
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September 2024 by Mel C
Wow this store has gone downhill so fast. What a waste of time shopping here, the staff are rude and are not knowledgeable.
I would give a negative rating
Very disappointed in the changes here.
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May 2024 by Sue Nostadt
Great products and wonderful customer service
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December 2023 by Linda Bigknife
They are friendly and knowledgeable
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November 2023 by Ahmad Altout
Just couple of days ago I bought clippers that worthed more than 300 hundred for my job as a barber. I didn't use it when I start it it was very noisy an loudly.I went there to exchange or return but they didn't accept to serve me .It was 260$ Amazon bit I bought it from here for any warranty.Very sad to see this bad service in the cityCustomer service is 0.
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November 2023 by Thomas Kenworthy
Charla and the staff are always so helpful.
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March 2023 by Abby Firlotte
Shopped here a couple times and was told the last time I was in that unfortunately no one with a Medical Aesthetics certificate can purchase from Cosmo.I currently do Microneedling, Facials, Waxing, Dermaplanning, Manicures and Pedicures, Laser hair removal, Body sculpting, and chemical peelsGood to know for the future and because its not advertised anywhere that you need to bring your other certificates and not just the medical aesthetics one (as it's not accepted) ; I thought I'd make a review so everyone else can prepare before they make the drive.Sorry Medical Aestheticians. We can't shop with them :(I guess we aren't competent enough to handle their products.
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January 2022 by Scott G
Has most everything and someone is always available to assist.
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September 2021 by Theresa McKnight
Friendly staff and always have what I need!
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July 2021 by Hugo Nguyen
Not too many products available
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May 2021 by Tess Boehm
I finally found my card!
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March 2021 by Leanne Schroepfer
The ladies that work here know their stuff! I always get great advice on products and the prices are very good.
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February 2021 by Frank van Noord
Helpful trying to locate the product we wanted