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November 2023 by Melissa Nicholauson
Exceptional service today, came to pick up an online order and look at a couple other items. Everyone who helped us was knowledgeable and kind! One individual did stand out above the others though (we had several questions about multiple items) and Gail was cheerful informative and super helpful.Was a great experience todayThank you!!
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November 2023 by Jennifer Johnson
We bought 2 dining chairs, but upon openning the box I discovered that none of the hardware had been included in it. I looked on jysk.ca to find out what the procedure for this situation is and found instructions in the faq section to contact customer care which will have the missing bits sent to the customer. Lovely, right?So, I did just that and my call was forwarded to the Regina store where the staff member I spoke to said I could come to the store to pick them up. I asked if they would send them to me as that's what the website says will be done and it's difficult for me to get to their location. He told me that they wouldn't because, since it wasn't an open box item which they would have inspected for completeness, it was a manufacturing error, not their fault.Since that contradicts the statement on the Jysk Canada website, I submitted a request to customer care explaining the situation and asking for assistance. The emailed response informed me that I "may have to go to the store" and maybe I could workout a bit of a discount while I'm there. It didn't indicate any attempt to help or reasoning as to why my situation would not follow their stated procedure. I haven't yet received a followup to my reply requesting an explanation.It is important to note that no one at any point so much as had the politeness to say sorry for the inconvenience. They seem to lack basic customer service skills both in store and at their customer care centre and obviously don't care about their customers, nor do they take any responsibility for the integrity of the products they sell. They made dealing with what should have been a simple situation into a difficult one and now it looks like I'll just wind up returning the chairs once I can arrange to get back there.
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November 2023 by Jordan Hopfe
Great place and very helpful staff but the only thing keeping it from 5 of 5 is the difficulty in finding someone to ask questions. Super helpful when you did find someone, just difficult to do.
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November 2023 by a k
Great experience in this store - Gail at the til was really kind and helpful and provided excellent service !
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November 2023 by Hrvoje Lesković
Had a really pleasant experience, quality of their merchandise has increased over the years, so instead buying just a bookcase I ended up buying whole living room.Staff is amazing and really helpful, shoutout to Miranda who had a lot of patience with us.
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July 2023 by Michael Grande
Good quality and reasonably priced items. We visited the store over the weekend and received excellent assistance from the staff, particularly Rahul. He went above and beyond to help us without any hesitation. He truly deserves recognition through a raise or promotion.
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July 2023 by Claude-Jean Harel
I walked into the store with a complex product request which Rahul and Srushti helped me with wholeheartedly, calling the warehouse to see if more product would be available and might be shipped, while ensuring the price I would pay reflected that of the in-store inventory. They both went out of their way to help me find what I needed, helped me box it, all the time remaining friendly and accommodating. They exemplified excellent customer service, even as more customers came in and needed to be looked after. Kudos to Srushti, Rahul and the whole JYSK Regina team.
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July 2023 by Linsey Yanke
Good customer service!Wish they had more variety in color of bedsheets.
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June 2023 by Crizele Cruz
Decided to go around JYSK before going home and we ended up buying a lot of discounted stuff. Manager that day, (we forgot his name) May 28, 2023 1.5 hours before closing to whoever is there, he was kind enough to show us where the discounted items was. He and other colleague was really patient with our inquiries. With all that we ended up buying a beautiful full body mirror for our room plus a lot of discounted items. The other guy was even kind enough to carry it to our car. Overall experience was good even my sister in law had a good time buying there. Keep it up!
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May 2023 by Mystic Singh
I recently purchased furniture from JYSK and I couldn't be happier with my experience. The staff was knowledgeable and friendly, helping me find exactly what I needed. The quality of the furniture is exceptional and the prices are very reasonable. I appreciate the variety of styles available, making it easy to find something that fits my taste. Overall, I highly recommend JYSK for anyone looking for great furniture at a great price.
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May 2023 by patel raj
Great service, great furniture selection and great prices! So glad we stopped in after multiple visits to all the big chain furniture stores, finding nothing we wanted. Definitely worth a visit if looking for new furniture. We ordered a bed which came in super fast, and we went back to order a couch.
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May 2023 by Chandni Patel
I have recently landed to regina and was looking for a good home things and JYSK was something I found..It was just truly amazing...They have a very good verity of product you need for your housing.It's all about Bed, Bath and Home..☺️The EMPLOYEES were also very helpful in selecting the items. Also the Store Manager...he was truly amazing..!!?We bought many useful things from JYSK?I would always recommend JYSK.
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May 2023 by Janak Patel
Excellent service and great showroom…!!Store manager and staffs are very polite and descent in customer service..Highly recommended for home furniture and essential items..!10/10 star ✅
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April 2023 by Midge Ashley
Gail and her team were absolutely amazing! Helped me with all my questions and went above and beyond! 5 stars threw and threw! Best customer service!
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April 2023 by joan o
I like looking around at jysk coz they allow the customers to look around freely and if needed help a representative will always be available. Like for instance Miranda she was fixing the pillows in the pillow section although she wasnt assigned in the beds area when we called her she dis not hesitate to provide us with assistance and look for the answers herself if she isnt familiar with the type of bed we need. The eagerness to learn and to find the answers was enough for us and for asking us if we already know about the promotions they have or not and not assume. I like that she was polite with us and respectful. Thank you for assisting us Miranda.
