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October 2025 by Kat Sentes
This is an online review: I made an order for multiple yeti mugs and one came very dented and with the price sticker ripped off the bottom (so probably previously purchased and returned). It was frustrating to receive something they shipped out that clearly wasn't checked. The mugs were securely wrapped within their box so it seems highly unlikely it was damaged in transport. I sent a message to customer response and haven't heard back yet in a week. I went to the nearest in person store but they didn't have the same mug to replace it with either. The kicker is that when I returned it they marked it as do not sell. So they definitely shouldnt have sold it in the first place.
Fast forward to me giving it one more try and making another order of yeti mugs to be used as gifts (had to order onlinr as there was an online deal). 2/3 came visibly scuffed and I can't gift them now. My frustration is directed at Sport Chek clearly not verifying their products before mailing out to customers. 3/9 total mugs or 33%, being defected is not good business. I submitted another message to customer service for this one as well. This whole thing has been a headache being disappointed and having to run around to the store only to not be able to replace the mugs anyways.
Would NOT recommend ordering with them online as products have a high chance of coming predamaged.
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October 2025 by Vysakh Mohan M
I bought a winter Jacket from here. At one point I thought this one doesn't gonna work for me. But, 'Iryne' a sales girl she helped me to find those one on sales. She got me jacket actually worth $350 and that was on sale then I got that one for $90. Yeah that was a bargain. Then when I moved to Checkout I met another Amazing person 'Mathews' a super friendly guy as Cashier.
I can say these guys are born salesmen's.
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September 2025 by Jakob
20 people in shoe isle and one employee get it together
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September 2025 by E E
Was having problems finding shoes for my son with autism and the employee help me find shoes that are easy to tie and very neat. I appreciate the help
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September 2025 by Trevor Folgering - Biohacking Coach
Every time I shop at Sport Chek, I get great service. The team is friendly, quick to help, and makes sure I find exactly what I need. Whether it’s shoes, clothing, or gear, they always point me in the right direction. It’s the kind of store where you feel looked after, not just sold to.
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September 2025 by Shavneet Sidhu
The staff is really helpful, especially Harshneet.
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August 2025 by ERICA NIMMO
Usually good but today I got terrible service so I left without buying the shoes I went in for
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August 2025 by Assassin Bug Gaming
Not bad selection, typical sport wear one could expect. Took a while to get served but to be fair it was a busy time. Will still check in from time to time.
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June 2025 by azrah alibhai
Shout out to Garrett for the spectacular service and advice! Spent a copious amount of time with me until we found exactly the right support and fit I was looking for. Thank you for all of your time!! Sportchek, this lovely man deserves a raise. :)
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June 2025 by Patricia Masse
I was a little disappointed when I tried to find what I wanted. My husband found a couple shirts, but most of the shirts I looked at were not the material or coverage I wanted. Same went for the shorts.
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May 2025 by Yanko Kenny
Asked the staff for different sizes of shoes for my partner, but did not acknowledge and / or help us. Just went to another store to get fitted.
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May 2025 by Jaskule
Horrible experience here, would not recommend. I found a pair of shoes to purchase, the last ones in the style and size. However when I took them out of the box, in the store - the bottoms were dirty and had appeared they were well worn previously. I brought this to the attention of the staff and inquired about a discount due to this - the staff justified them being dirty due to people trying them on. I explained these were a gift and they were expecting me to gift dirty shoes - to which there was no resolution. After waiting on the staff to answer questions regarding this - it wasted half an hour of my time. I will not be back and unfortunately did enjoy the staff and this location until this!
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April 2025 by Pradeep Kumar
I show a cricket bat on website $50. But when I call to the store he said price is $150
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April 2025 by Carlene-Marie Roberts
Thank you Garret for your impeccable customer service, knowledge and patience. I'm so happy with my purchase and the overall experience. My family and I were at the Southend (Gordon road) location just yesterday and were ignored the entire time, despite walking around with 3 floor models to try on as they weren't my size. Every employee on the floor stood their doing absolutely nothing, almost performative why they were even out there, if not to help customers or make sales lol... absolutely a teachable moment for any management of that location that cares at all about their reputation... because it wasnt even closing time, as we were there atleast an hour before to even consider that as a plausible variable as to why we were being ignored. Anyways, the east location staff were all super friendly, greeted us within seconds, and also very informed. We appreciate your efforts, more than words!!!! Thanks again!!!
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March 2025 by Vamshi Vakulabharanam
Definitely great service. They are all very friendly. Service with a smile 😀
