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“I had some issues with my cupboard doors. After talking to the staff, the manager and assistant manager driveto my house (over an hour one way) to inspect the issue. The next week their installers came and fixed the problems. Outstanding customer service !”
“Went into the store to look for anti-slip rubber mats for my parent’s front steps. We were wandering and searching for them, when I heard someone speak out; since we were walking away and no one was near by, we didn’t assume that person was speaking to us. However, it was an employee who was half an aisle away and asked again if we needed help.
The gentleman not only stopped what he was doing, he walked us to the exact location where the mats were located and helped even further by showing us the various sizes.
I went to another Rona in the city, and two Home Depots, and did not have a single employee interact or acknowledge us.
This employee was awesome and helpful! A rarity these days! It makes us want to drive across the city for good service!”
“I've never had a bad experience with this business. The staff are amazing and always there to help. The store is well organized, offers fair pricing, and has lots of selections. The main reason I go to this store is that the staff are always so helpful!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I have a problem with walking due to a serious back injury and the staff brought what I needed to my car in the alley and accepted the cash that was needed.
I recommend this hardware store for all your needs.”