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February 2024 by Curtis Klassen
This is by far the most useless place to get small engine parts, I find every time I go in there they put no effort into trying to find a part for you unless you have a specific numbers for them. I Do not recommend going here.
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November 2023 by Richard Erker
Good customer service and friendly staff. Were quite helpful
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October 2023 by Lee Sallowe
Jeff’s customer service needs work.
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October 2023 by Diego Martinez Marin
I called to order a part and they had given me a price over the phone. When I sent my guy to pick it up it was double the price.False advertising and so disappointed that they would do that. Go to Rhino repair they are honest and give you the right info
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October 2023 by Marley Van Den Bosch
They string you along. Never actually fix what you need.Go someplace else.Have had a lawnmower there to get fixed since BEFORE summer. It is fall.At least tell your customers what you can actually do and don't lie about your capabilities.Very disappointing
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October 2023 by Troy Bakke
They could look up a part if they tried,but don't ask if you don't have a unit number or model. Lazy...
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July 2023 by Thabo Mtetwa
Not surprised at all to see the bad reviews. When we dropped off our mower they told us it would be ready in a week. Seven days later they said to give them 10 days as their technician was away on vacation (they never mentioned this at the beginning). When I called 14 days later they were still trying to delay. And when I pointed out that these repeated delays were a problem the receptionist became annoyed, kept interrupting me, and told me I could come pick up my mower if I wanted to. I went the same day to pick it up to find they had fixed it after my call. You shouldn’t have to complain to get service.And notice they respond rudely to negative reviews. Save yourself a headache - Lambert Distributing is more reliable.
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May 2023 by Gerry Quintin
My husband dealt with this store, the staff were very helpful and awesome ?
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March 2023 by van vu
This shop is no good try to sell there stuffs more than repair or turn up your machines . Be careful when you come there
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January 2023 by Darryl Anderson Music
First time I went there, I Didn’t like it. Tried it again cause they had the part I needed and again I didn’t like it. Absolutely the worst customer service I’ve ever dealt with, from the worker and the manager. Such an unwillingness to help and talk to. If you can, shop somewhere else.
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December 2022 by Gurinder Malhi
Tami B helped me to found a right part of my compressor’s engine. Staff is very helpful.Thanks
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August 2022 by Gareth Johnson
This is an absolute horrendous place to deal with! The staff are rude and very ignorant. My son came to pick up his weed Wacker which had been repaired! He had been given a price over the phone for thw repairs the day before, but when he arrived the price had gone up!! When he asked why the price was different he was told this is the price you either want the weed Wacker back or you don't!! My son has a registered disability and verbal dispraxia, he is unable to fully communicate, although in this situation he tired his best only to be spoken to like a complete bit of dirt from the female employee behind the counter!There was a male employee there who kept making good bye signals with his hands in my sons face!! My son tried to speak to him but all he would do is wave his hands in his face without making any attempt to speak!! This is wrong on so many levels!! Needless to say we will never use mini tune again and nor would we recommend it!! As a side note, had I been there with my son this would have been a whole lot different situation!! I do not tolerate rudness or ignorant jumped up people very well!!
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June 2022 by Function before Fashion
Was a little hesitant to go here but a quick call later I stopped in to get some parts and I am glad I did. Professional, courteous and very knowledgeable staff. they had all the parts I required for one of my lawn tractors, and could order the parts for the other (that I have had no luck finding on my own).If you had problems here I am more inclined to think it was an off day.Thanks alot to the staff here, hats off to you.
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June 2022 by Glen McIvor
I had some work done on a 31 hp Briggs that sits in an enclosed compartment on my work truck. Spark plugs were changed at this time.Started the motor recently and there was a huge backfire and the motor was running on one cylinder. Further inspection revealed the spark plug was blown out of the motor. Wondered why the threads wouldnt have been damaged. Put plug back in and motor ran fine. Checked other plug and it was also loose. Motor ran for about 3 hours and then it blew. Basically they hadnt tightened the plugs and it took 5 months for them to work their way out. Cant prove that this backfire damaged the motor and caused it to fail but it is quite a coincidence.At very least they should be able to change spark plugs properly. Response from Minitune was that they would tell their mechanic to be more careful. Not a response that impressed me.I am now replying to owners response.You actually only said that you would tell your mechanic to be more careful. If I am mistaken and you are willing to reimburse me for some of my expenses incurred do to this fiasco I will gladly admit my mistake and post a glowing review saying that this was a mistake and that you stand behind your work.If you dont see a follow up review from me you can draw your own conclusions.
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May 2022 by Allan donald
Great place. I bring almost my entire lineup of equipment to them for my business.
