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October 2024 by Mashiyat
They called me to come to a class which was so personable and the exactly the boost that I needed. Loved the squat focused class led by Tia.
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June 2024 by Michelle Houlden
A great workout with on-site trainers at every class who make sure you stay safe while pushing yourself to work hard. You'll leave sweaty but proud of yourself after every class.
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May 2024 by Mays Ibrahim
No enough options with availability of classes. Classes full up to quickly and you can’t get into the workout that you want. Multiple issues with the app was unable to book my classes and would not be able to get in. Spoke to staff to their credit they did try to solve the issue however they were unable to. I would have to call in to book classes. Finally I decided to not renew anymore, When I called over the phone I was told that as long as I came in before my membership monthly renewal date I would not have to pay for the following month, however when I want in to cancel my membership I was told I would have to pay the the following month even though I came in before that date to cancel. Very disappointed in this gym.
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April 2024 by Morgan Davis
My name is Morgan, and Orange Theory is changing my life. I love the app, the coaches and the motivation I get at every single class. Special shout-out to my OG coach Miranda, she is fantastic! The group atmosphere is awesome. The people at the front and my coaches have known my name from day 1! When I'm there, my coaches teach me how to do things properly and I cannot believe how much I have already accomplished in my fitness journey! Thanks so much Orange Theory and all of the wonderful staff, you're changing the way I think about working out and changing my life for the better!
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October 2023 by Andrea Pietila
I love the workouts and the community! The workouts are always different and the coaches are very motivating!
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September 2023 by Andrea Tang
I loved this gym for the 5 years I attended. I decided to move on from it because I wanted to pursue some other fitness journeys, like preparing for a 10 km race, which wouldn't allow me to run and train at OTF at the same time. I initially put the membership on hold, paid the hold fees and then decided to terminate the membership to continue running.To say that I have had many issues terminating this membership is an understatement. I continue to have monthly credit card charges (> $150) despite speaking with numerous sales associates to help clarify the situation. I needed to explicitly state when the membership was going to come off hold, then after that, one full month of membership needed to be paid and then the membership would be over. Well, I am still waiting for it to be over!I loved the training, community, and coaching here. But if this is how OTF Stonebridge decides this is how they are going to do their business, I will never recommend this facility to anyone. I am incredibly frustrated and disappointed.
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September 2023 by Kaitlin Weegman
Love Orangetheory! The staff are all positive and encouraging and the workouts are flexible enough to meet you where you are on your fitness journey. Highly recommend!
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July 2023 by Rosemarie Serafinchon
Such Great Staff and Coaches!! So happy that I added OTF Callingwood to my life!!!
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July 2023 by Terri Paterson
Great atmosphere great coaches great workouts
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June 2023 by Owen G
I enjoyed my workouts when I was going but when I decided I needed a break, I put my account on hold and was still continuing to pay $15 a month for said hold. After a couple of months, I decided it was best to cancel and emailed them this request. No one replied to my email for a week so I called. They said they could cancel it but needed it in writing. They would email me and I could reply to this. I received the email, nothing special in it, it just said please reply for your confirmation. I did this and thought it was done. The following month, I saw orange theory charged me my full original plan for $120. I called as I thought this was an honest mistake and they said I agreed to this in my cancellation as they charge one month after cancellation. I was never told this, signed anything when cancelling that disclosed this and no one on the phone said this. If this is how a business treats a customer after 3 years, I won't think about going back or promoting them to anyone. Save your money as there are plenty of other gyms that are cheaper and offer the same thing. I stayed for the work out colleagues but I'm leaving because of the staff and management.@Mike, we did this already. You said yes, mistakes happen but there was nothing you were willing to do. You have my email if you actually have a solution.
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June 2023 by Noelle Chorney
I've been coming to OT since they opened in my city. I don't often stick with one kind of exercise program, but there is tons of variety and challenge in every OT workout. I love the positive atmosphere, the ability to compete against yourself during the challenges, and always having a sense of where you're at with the heart rate monitors and coaching on the zones.
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January 2023 by Owen
I enjoyed my workouts when I was going but when I decided I needed a break, I put my account on hold and was still continuing to pay $15 a month for said hold. After a couple of months, I decided it was best to cancel and emailed them this request. No one replied to my email for a week so I called. They said they could cancel it but needed it in writing. They would email me and I could reply to this. I received the email, nothing special in it, it just said please reply for your confirmation. I did this and thought it was done. The following month, I saw orange theory charged me my full original plan for $120. I called as I thought this was an honest mistake and they said I agreed to this in my cancellation as they charge one month after cancellation. I was never told this, signed anything when cancelling that disclosed this and no one on the phone said this. If this is how a business treats a customer after 3 years, I won't think about going back or promoting them to anyone. Save your money as there are plenty of other gyms that are cheaper and offer the same thing. I stayed for the work out colleagues but I'm leaving because of the staff and management.
@Mike, we did this already. You said yes, mistakes happen but there was nothing you were willing to do. You have my email if you actually have a solution.
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June 2022 by Matthew Littlemore
Its a good atmosphere with friendly staff. I feel like I get a good workout in every time.
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June 2022 by K A
Super great staff. Very friendly and informative.
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June 2022 by Michelle Cruz
OTF Stonebridge is like a second home. I love the workouts, the results and the community!
