Princess Auto

Hardware Stores
Hours: Princess Auto is a private, Canadian-owned company employing over 3,400 Team Members, with their Home Office in Winnipeg, Manitoba. They provide hard-working Canadians with a unique assortment of tools and equipment through 51 stores coast-to-coast, a National Call Centre, and their online store. They serve the tradespeople, farmers, inventors and industrial workers that keep the country going. Princess Auto aims to provide the tools and equipment customers need at an exceptional value, and offer an unrivalled experience backed by their Royal Service Promise: "No sale is final until you're satisfied". This means they will gladly repair, replace, or refund any product to the customer's satisfaction. While the store generally offers amazing deals, huge stock, and great sales, the layout of the stock can be unorganized, making it a "treasure hunt" to find items. However, the staff are described as very helpful, with one associate named Taylor assisting a customer in finding all the items they needed, including some the customer didn't know they needed. The company also has a manager who uses crutches, who provided excellent customer service to a customer returning a pressure washer over 2 years old. Overall, Princess Auto strives to provide a unique and valuable shopping experience for its Canadian customers.

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1. Saskatoon, Saskatchewan