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November 2025 by katewerk
Trying to contact this branch by phone for an answer to a simple question is a 40 minute ordeal that will make you wish you have never heard of RBC at all. While you wait in the faint hope of actually having your call answered, expect to be bombarded by ads flogging mortgages to immigrants with no credit history and no job, adding insult to injury.
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August 2025 by jai chauhan
The best branch of RBC in Saskatoon. I have my account here for so many years and I’m satisfied with the service and quality. Especially I want to mention about “Monique” she is marvellous employee and very good humble human being, who shows what real quality service is. The management should appreciate employees like Monique. I always recommend everyone I know to open account in RBC.
I would like to mention about Mr.Ehsan Ahmadi. He’s a wonderful and kind person. Really professional and so helpful.
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August 2025 by K Law
Standing here now in a long line with only two attendants open. I’m watching two different people walk around, moving empty boxes and putting paper in the copier instead of helping to assist customers.
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July 2025 by Behrnard Joubert
Met with Victor today who was awesome! He educated us on how to do our personal finances and how to manage our credit in an informative and engaging manner. 10/10!
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July 2025 by Md Masum
Just had a very bad and she is in rush because of 5pm to go home ,no smile , we felt bad attitude talking as I am a customer.
Honestly need three months bank statements and bank sealed but they said no need for every page , and comments we are not other bank. What a rude behaviour from the lady.
But rozy help to get it done.
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March 2025 by Devynn Boyer
Would recommend using a different branch. I've gone here a handful of times and the workers have always been rude or short with me. Rather than explaining aspects they have been condescending when I'm asking questions or attempting to do regular banking aspects.
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January 2025 by saroar hossen (saroar.hossen)
This 5 star is only for Rozy, the Branch Manager. Before her, my experience was not that great! I am sticking to RBC for her!
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August 2024 by Gen Prevost
The Advisors here are amazing. They answered all my questions and provided me with options and advice. I am informed and not anxious at all. Great Job RBC!! Thank you
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July 2024 by Luz Swanson
Today CINDY at the bank took extra time to do an international transfer; that I had never done before. Thank you for your time & patience !!
YOU MADE MY DAY !!!
(Also Jane was very helpful).
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October 2023 by Jaeda C
Every time I call customer service they are TERRIBLY rude, don’t know how to speak with customers, won’t help you unless u give them specific information which I didn’t even need to do I just needed to ask some questions. They proceeded to tell me “how do u expect us to help you if you don’t give ——“ soooo rude. Avoid at all costs!!
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March 2023 by Gateway 9999
Worst service ever over 6 hour wait to just see a teller
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March 2022 by Jaxson Taniskishayinew
Very poor service!
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March 2022 by ALISH BHIMANI
This branch seriously need to train their employees as I go no weekly to confederation location to deposit cheque there has never been an issue but whenever we come here to deposit cheque there is always so many questions asked for no reason I have same job cheque that I deposit every bi weekly.. manager here don’t care about customer service they would just say it’s an standard procedure.. I have been to many locations but never had issue with this.,
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March 2022 by Jeff McDougall
They'll make up fees and charge you without your knowledge. Stay away.
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March 2022 by MH Channel
Rude staff member Monique. Ask questions in rude way and does not know how to represent customers.
