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September 2024 by Jessica Myers
Enjoyed my visit, staff were busy changing mannequins when I walked in but put me as a priority as soon as I walked in, I enjoyed the laughs provided from the staff, overall made it a good experience to shop. Would come back
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August 2023 by Laura “Mod L Photography” Levitan
We are visiting from out of the country and had to visit Roots to stock up. The customer service rep was incredibly patient and helpful. She made so many great suggestions on fit and color selection. She cheerfully helped us locate all the sizes we needed. Such a pleasant shopping experience. Totally recommend this Roots store!
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August 2023 by Ryan
Never buy a Roots wallet or similar product! It is tearing up within a week or two. Here is a comparison shot next to my old wallet…. My previous, ancient wallet is doing just fine (the dark wallet) and the EXPENSIVE, LOW QUALITY Roots wallet is already getting shredded at the corners and edgesNot sure if it’s genuine leather or a different material but it doesn’t matter. The product is simply inferior. I bet a wallet from the dollar store or a liquidation center would do better at a fraction of the price. Makes me wonder about the rest of their products. Hard pass, no more Roots products for me
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December 2022 by Brenda McCarty
Head office Roots Canada posts online their leather warranty and it says that if the purchase is older than a year they will fix it for a minimal charge and if they can't they will replace it. I was fine with having it repaired for a minimal charge. However, I took my Roots wallet to Roots in Midtown plaza and apparently the warranty doesn't apply to wallets (my wallet had a broken zipper that was pulling away at the stitching, the actual zipper slider wasn't splitting).Instead of honouring the warranty, Iwas referred to Broadway shoe repair and told it would be about 60.00.I had a similar issue with a black roots purse that had a broken metal clamp from the shoulder strap, and at that time I was referred to the Awl Shop which did fix it for 60.00 , they had to replace both to make them match but it is now closed.It's 2 stars because the wallet is no longer made in Canada but made in China and Roots is not standing by their warranty. This is two leather items, I couldn't get repaired. I thought I would give them a second chance but now I'm done with roots..
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December 2020 by Jasmine Hanson
I was so happy when Roots came back to Saskatoon! I've always loved the products and Jefferson provided fantastic service recently when I wanted the last shirt in my size held so I could pick it up. Always friendly and helpful but never overbearing - this is my go-to for both casual and business casual gear.
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December 2020 by Lauren Kovarsky
It was very easy to navigate the protocols that are currently in place. Staff was very friendly.
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December 2020 by Sam Champion
I miss Roots in Regina so I always shop here when in Saskatoon.
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November 2020 by Brady Mason
They processed a return for me, I had a gift that wasn't the right size, I was very impressed with the in store service.
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November 2019 by Karen Lucky
Finished Xmas shopping here. Annoying that prices are in CAD and USD!!!
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November 2019 by leslie exercises N
Friendly staff.
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November 2019 by Janie Smith
Store was nice and organized and very friendly staff. Checkout was quite slow (for it not being very busy).
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November 2019 by Rebecca Reilly
Pricey items, but worth the cost.
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November 2019 by Saskatchewan Bigfoot
Great staff, good selection
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November 2019 by Greg Clee
A great store and so polite and great staff
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November 2018 by R Pharmomnium
Grand opening June 13, 2018
