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February 2024 by Garry Germsheid
SMP saved my day by squeezing my vehicle in and replacing the worn out starter without an appointment. As you may know breakdowns happen at the most inopportune times. Thanks Rebecca for your help and friendly service. Garry G.
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February 2024 by Chris Thiessen (Feel TheRush Adventures)
Service was excellent today, done faster then estimated. Thanks again
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February 2024 by Carly Wolfe
My tires were put on quickly. The young girl with the white touque in the service department was very helpful and kind. Someone scheduled my appointment incorrectly and she got me out of there on time and she has such a positive attitude. This review is for her!
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February 2024 by Barry Murk
Quick and friendly service.Thorough mult point check.Repaired issues after checking with me.Job well done.
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February 2024 by Dan Pavey
Steve was a very thorough and approachable salesperson. In the end, I left with a new truck and a happy customer. I'll be back in 2 yrs for another.
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February 2024 by JoAnn Cote
Great service in the sales and finance departments.
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February 2024 by Ashley Ewen
My husband and I just bought a 2024 Silverado. Brett Baycroft was our salesperson. Super awesome to deal with. Was very knowledgeable, honest and trustworthy. We never once felt pressured. The process was seamless. 100% recommend Brett. ?
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February 2024 by B B
Staff is friendly and knowledgeable. I purchased a vehicle here and would refer SMP to friends and family. Have not had any service completed here as of yet.
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February 2024 by Renee Spicer
I recently had an experience where a part was not ordered by the parts department and put my car on hold for a day. However, Michael the assistant manager in the service department followed up with me. He was very apologetic and wanted to make things right. So he offered me a free oil change and I accepted. I am very pleased that he checked in with me. It was appreciated and it showed that they do care about their customers.Crystal in the service department was also really friendly and great to deal with. I will definitely have them service my vehicle next time! This is also where I bought my beauty of a Camaro from. I never ever want to get rid of it. I am extremely happy with my vehicle!
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February 2024 by Terry Gulaga
Dealt with Devin in service, he was courteous, polite and overly accommodating truly a pleasure in dealing with him
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February 2024 by Doug Wyder
The staff was great,friendly always have had great service here.
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February 2024 by DELORES Tietz
Brett met us at the door and we walked out with our dream car. Highly recommend him and Sam in finance!
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February 2024 by Jaklynn Debnam
Very disappointing when it comes to transparency. We thought we were getting $8800 for our trade in, turns out we were getting $8000 with tax saving amount of $800. They told us we were getting $8800. We assumed that was just the amount for the trade in.Our mistake by not asking the question prior to signing the paper. The dealer also knew when we were talking trade in price we were talking trade in value with no tax savings.Next time we will be going through Barber Motors.
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February 2024 by Ashay Chaudhari
I recently visited SMP Chevrolet for an oil change, and my overall experience was quite disappointing. The first time, they recommended a full service package for $2000, which I agreed to. However, on my second visit for a routine oil change, they insisted on a $3000 full service, claiming issues that were not present before.Prior to the second visit, my car was in good condition with no leaks, but suddenly they mentioned problems with various systems and pipes, which I found hard to believe. It became evident that they were not being truthful about the condition of my car.This experience has left me unsatisfied and distrustful of SMP Chevrolet's service. I won't be returning, and I would caution others to be wary of unnecessary service recommendations.
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February 2024 by Chris Akre
The service advisor was a very rude woman. $50 shop supplies charge. Was told 10% of the bill will be the shop supplies charge. Industry standard charge. Only used them because I was in a pinch. Next time, I'll wait for Wheaton to book myvechile in. SMP needs to step up their service. 2 stars for the mechanics that fixed my truck in a timely manner. 0 stars for everything else.Follow up to Dealer response- Called SMP to ask of they would install a water pump I had purchased. Oh yes sir, not a problem sir. Michael Kocsis.. your response lacks integrity and the discussion we had is not reflected in your response. The only truth in your statement is that the work was completed. I'm guessing the reason you have openings like this is because the public is tired of dealing with billing and rude service people. Wheaton has far superior service... lesson learned.
