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April 2024 by Taylor Glackin
So just perched a race me ultra with custom tune from race me Canada for my 2011 6.7 cummins also got the egt censer kit and warp access key. Have to say customer service is amazing every time I emailed them they responded within minutes of me sending. Their team actually called me to find out exactly what I needed as far as a tune for the truck I’ve been building. Everything went smoother than expected I received my tuner with tune faster than I thought. Went to install but couldn’t get the mini maxx tuner to return to stock so I could install the new tuner and tune. Emailed race me and they had a fix within minutes of my email. Honestly thought I was gunna have to buy a new ecu. Hands down best tuning company out there right now I love the gauge setup and with the new tune truck sounds crazy, runs amazing and the shifts are a lot firmer. Very happy I made this decision and went with race me Canada.
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April 2024 by Daniel K
Worst customer service experience and just plain rude from the get go. Emailed whoever using the RT tech email, for about 8 hours for a SIMPLE question.Emailed someone else, got it answered in the first email. 32GB Max SD Card.Response to Owner:I answered these irrelevant questions to the best of my ability considering I didn’t buy the thing yesterday and am having to go off of memory.. There is NOTHING wrong with the tuner. I wasn’t asking for a freebie or a replacement on anything. Literally needed to know what capacity card is required for the tuner, but the other person took care of that in a timely manner. But I think you and the “tech” are probably the same person, as you act the same. So that’s good to know!
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February 2024 by Jeep Tony
Great company/people to work with and the customer service is excellent. I have been running the RaceMe Ultra on my 2011 Ram since 2020 and it is a great product, when I later added custom Warp Tunes my truck's ECM wouldn't load them due to previous owner modifications I sent an email about my problem and quickly got a response and worked with me to figure out the issue and then went a step further by sending me the recovery file to program my ECM back to factory during non business hours just so I wouldn't be without my truck the next day and after the file was programed I was able to load the Warp tunes without issue and the truck has been great since. I highly recommend RaceMe Canada products and customer support.
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July 2023 by Curtis Burkowsky
Ive had 2 tuners now from them now on 2 different trucks. Great products. When dealing with issues they promptly respond with sound advice to get things right.I love the produce and the service. That’s why I won’t shop for any other product.
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November 2019 by shaun bellah
The team at RaceME canada has always been so helpful to me and my auto repair buisness in texas. everytime we have needed unlock codes or any assistance when a vehicle has had an issue with accepting the tune, they have always been very prompt to help us. even times when i have forgotten until the last second unlock code! they are awsome and the best diesel tuning software on the market!
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November 2019 by Bruce Harrison
Excellent service, great people who know what they're doing.
