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November 2023 by Thomas Ricciuto
I have had two vehicles repaired at AC. They did a great job on my 99 F150 front end. So I took my 2019 BMW 750i to repair a large scuff on the left bumper corner. Again they did a fabulous job painting. However, even though the website shows a late model MB I was told buy the owner/manager AC does not have the equipment to clear any codes that might surface from body components being disconnected and reconnected. I had to take the car to Taylor BMW to clear the codes and properly attach connectors. Another $385 …… I was told by Taylor that body shop’s that service these newer cars have integrated the equipment to reset the cars computers. When I approached the owner/manager at AC about a little help with the cost he said “not my problem…take it to your insurance company. BUYER BEWARE !
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November 2023 by Marriette Helling
I would highly recommend Aiken Collision, Inc. We're extremely impressed with the quality of work and the timeliness of the repair work. Bud, the owner and the 2 other staff members (Chris) I dealt with were so incredibly nice and helpful. It's a very friendly, reliable, and affordable place to get body work done on your vehicle. My Chrysler Town and Country minivan looks brand new and I'm incredibly happy. Mr. & Mrs. Zamiela.
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May 2023 by Robert Meyer
Had the pleasure to meet Mike the tow operator. My auto was dead and in my garage. Mike got it started but all the electronics were locked up. Transmission, breaks, etc. Mike worked on it for about 30 min. And finally got everything working so we could get it out of the garage safely.Good man and good talent.
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November 2022 by Gina Dowd
Best repair shop in the area. Superior work at a fair price
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November 2022 by Tonya M
Aiken Collision Center and towing company is Phenomenal! They are honest, hard working, do amazing work, and are so very knowledgeable in all they do. I wouldn't go anywhere else. Thank you Bud Parker for taking excellent care of us Saturday !Services: Car towing
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October 2022 by Common S.
Their towing fees are crazy high. But they blame it on the city of Aiken. Charge almost 350.00 to tow 2 miles. Vehicle was on their property less than 24 hours but got charged for two days. They even charge 50 bucks to give you an estimate. No thanks
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May 2022 by Robert Shaffer
Got a cost estimate from Bud, the owner. One week later turned our vehicle in for body work. The left front bumper and front fender were marred pretty badly. Bud and his crew did the repair in 3 days. Their work was fabulous. Absolutely no indication of prior damage. PLUS, when I picked our vehicle up, I mentioned that the drivers side door had apparently been keyed. He offered to take a look at the damage and then proceeded to buff out the marks. He then walked around to the other side and voluntarily buffed out some more markings on the doors and fenders. Offered Bud a cash payment to cover his time and the buffing paste he used. He simply refused any payment. We highly recommend Bud and his company for cost effective and timely repairs! BTW, this is an unsolicited review. Thank you, Bud!!Service: Body & Trim
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April 2022 by Ken Bryan
Not anymore. All cash and $50.00 estimate. And he sez I don't care if I fix your car or not.
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October 2021 by Tripp Mattox
These people are awful! They do not contact customers, you have to beg them to complete work, and they are rude! READ REVIEWS before hiring them!They drained the oil out of our car and returned it with the check engine light on. When we complained the owner said we needed an oil change. No! It was changed less than 1000 miles ago. Drove our car straight to another repair shop who immediately discovered our car did not have any oil in it. They recorded a video for proof.This place needs to be shut down!Services: Auto engine diagnostic
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October 2021 by Tam Lark Mattox
Like other’s, this shady unprofessional business kept my daughter’s car for over two months and returned it untrained with the check engine light on. They blamed it on the insurance company.We have just hired an attorney who told us to contact the BBB and he will initiate insurance fraud charges against this company.RUN, don’t walk away from these uneducated unprofessional scammers.FYI: He lies. Too many clients are stating the same issues. So everyone is lying except him? BahahahaahahhsServices: Auto engine diagnostic
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October 2021 by Barb W.
We stopped by to get an estimate and Buddy assisted us. We really appreciated his help and will be sure to tell our friends and neighbors about our experience there.
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September 2021 by John Conner
Where do I even start!? Well first off my car was in an accident and It was towed to Pro towing/Aiken collision. State farm was assisting me with the damages and they gave me the car shops that they had on their list. Aiken collision was not on the list, but the young man that is over pro towing told me that they would let me choose any shop I wanted and he convinced me that Aiken collision was the best. My car was in their shop for 2 and a half months and no one called to give me updates on anything. I think that was very unprofessional. Then on top of that the owner at Aiken collision argued with me because I didn't cash in a check, instead I got state farm to do send it to them direct deposit. When I got my car back spiders and spider webs were all in my car. They didn't even have the courtesy to vacuum it out. I had splatter stains all over the roof of the car. My Ac was working before the wreck, and when I got my car back all of a sudden it stop completely working. I took it back and they said its nothing they can do about it. I believe they messed it up while doing other things to it. I will never go back here and I have learned my lesson to choose who ever the insurance company has on their list.Services: Painting
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September 2021 by Jo Whitson
Excellent job painting the hood of my camper van. Very fair price and great service. Everyone was so nice. I welcome this opportunity to share my thoughts, as I was very impressed overall and I highly recommend Aiken Collision.Service: Painting
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September 2021 by Brianna Chavis
I cannot say enough good things about this business! They were so helpful and supportive during this whole process. Always calling to provide updates. They helped me out a lot when dealing with the Insurance Company. Not to mention, they put my car back together as good as new.Service: Body & Trim
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September 2021 by S F
I was stuck on a median and needed someone to get my car off. I called Aiken Collision and was told they would be right out. They were there within 5 minutes. They got my car off the median and I was on my way. They were very professional and polite. I highly recommended this company.Service: Car towing