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February 2024 by Jennie Powell
Awesome customer service
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December 2023 by Heath FamilyFarms
Whatever you do don’t take your phone here. I had the screen replaced here and have been back three times. They use cheap Chinese knock off parts. If you have an IPhone, you will have nothing but issues. On the third visit, they refused to stand by their warranty. Store is locked at odd times and there is always an unreasonable long wait. The lady that does the repairs must not want to be there.You have been warned.
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October 2023 by Fire Fuels
I purchased 6 golf cart batteries @$189.00 a piece. One of the batteries melted almost instantly. I spoke with Tyler (last name unknown as they would not provide it) he was very disrespectful. Told me he would not replace the battery because it was a faulty connection. This battery melted almost 1 hour after it was installed, so I know it was not a faulty connection. I personally installed the batteries myself, so I know they were tight and secure. The battery is bad. I will not be giving batteries plus anymore business as long as Tyler( last name unknown) is working there. I gave them one star because 0 stars were not an option.
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August 2023 by Logan Musser
The only reason I give this a 1 star, is because 0 stars is not an option. Scheduled a 5:30 appointment today to have my iPhone 11 screen replaced. After taking off work early, and waking the kids up from there nap, we headed to get the screen replace. Showed up a couple minutes early to my 5:30pm appointment, only to be told that there was no guarantee they could get it down because 2 people were ahead of me. I asked multiple questions to try to understand the situation, and I was told that my 530 appointment only guaranteed that they would have the parts, it did not guarantee that they would actually have time to fix it. To me, this makes absolutely no sense. I asked them if the two peoples phones that were ahead of me had scheduled an appointment? He said that they did not schedule an appointment, but just because I had an appointment did not mean I would be in line in front of them. My phone did not get repaired, even though I scheduled an appointment, took off work early, and was there on time. A company like this that cannot honor their word deserves to be out of business.Terrible customer experience, highly recommend phone repair elsewhere. Huge waste of time.
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July 2023 by Bobbie Sich
We've always have had a trouble-free experience at this store. The staff is friendly and knowledgeable.
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June 2023 by Chris B.
I have been using Batteries Plus since they opened. Staff is outstanding. they always go out of their way to help and offer expert suggestions.Prices are wonderful too. They beat Lowe's on so many items.so happy to have the perfect business here in Aiken!
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June 2023 by Toyisha Adams
The unlock button on my key fob for my Nissan fell out and I was having to use the actual key to unlock the door. The dealership quoted me about $500+ for a replacement. Batteries Plus replaced my whole key fob for $185! Can’t beat that!
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May 2023 by Jade S. Wolfe
Once in a while a new battery just goes bad. I called the location in Augusta and they gave me a hard time about it so I took my battery to the Aiken location. The lady here was just a doll!! She was kind, courteous and helpful. She had to make a call to get authorization to replace the battery and sent me on my way! Now my Hog is back on the road and I'm a happy girl!!! ?
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May 2023 by Lucinda K.
The folks at this store have always been so helpful! Of course I visit when I'm in a pinch and need help...these folks always deliver.I have gotten bulb replacements, battery replacements for key fobs, and recently had a cracked iPhone screen replaced.Excellent service, fair prices; I couldn't ask for more.
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April 2023 by Judy Graham-Dowd
Wonderful staff (LJ) & the lady, they were so nice. LJ replaced my battery in a timely manner & my phone is like new. Thank you so much for a wonderful timely experience. I will be back for all my battery & service needs. ?
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March 2023 by Timothy O'bryan
The lady had no idea what she was doing. I went to Dixie lock and safe, they made me a key and programed my truck. Excellent service!!! I called them to see if they could work on my Vizio TV...No
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March 2023 by Melissa Spoon
Horrible customer service. In the 2 experiences that I have been to this store, time management seems to be an issue. I will not be returning to this store.
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February 2023 by Bonnie McNeill
Wonderful experience! Members were proficient and helpful. Knowledgeable and efficient!
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February 2023 by Fra Palm
My watch battery replacement was done quickly and the lifetime replacement option is well worth it.
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January 2023 by tha commish
DO NOT USE THIS PLACE FOR PHONE REPAIRS!!! The staff doesn't have the knowledge and ability to do quality repairs....not only did they not fix my phone properly, when I received it back it had sound and screen quality issues.....when confronted about their mistakes they only made excuses and wanted to try and "fix" the problem again...why would I let them try again with no confidence in their ability???? Use anyone else...save the time and money and headache
