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February 2024 by N V
Trent the store manager has a "Spirit of Excellence"! My Samsung fridge broke about 3 months after purchasing it and it has been a NIGHTMARE dealing with Samsung! Unfortunately, Home Depot did not warranty the item past 48 hours of delivery (which is another story) but Trent was kind enough to get me a loaner fridge and have it delivered and set up at my home. I'd like to have my beautiful fridge fixed but this was an awesome solution in the meantime and one that I am grateful for!
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February 2024 by Arthur Kirkpatrick
Better supplied than Lowes and prices are better
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February 2024 by Lois H
Today, I had the most wonderful experience at Aiken Home Depot. The hose on my backpack sprayer split. I had difficulty putting on the replacement hose the company sent me, and needed help. Jerry and the manager agreed the company sent me the wrong replacement part......To avoid any more problems and delays, they replaced my backpack sprayer with a good one and will send the damaged one back to the company. Can you say "Customer Service". My thanks to Jerry and the manager. (name unknown).
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February 2024 by Zachariah Swisher
Terrible customer service
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February 2024 by Chelsea Jones
Love the garden section! It's the only reason I go?
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February 2024 by vicky jefferson
Staff not particularly helpful or engaging. I made multiple visits in a short time. The only time someone didn't seem to be avoiding engaging with me was at the front service counter. Thank you Clarissa. She was very helpful even though I was her last customer for the day. Maybe I didn't look like a contractor or electrician or a plumber, I'm just a regular person here to make multiple purchases and get some things done. I can't say I won't try to find a Lowe's.
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February 2024 by Theresa Johnson (Tjay)
The service member was helpful and polite and she smiled and made eye contact.
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February 2024 by Jfoxtrain One
I came in to look into replacing my carpeting with laminate. I came in confused, but Mike C. was soooo helpful and well-informed. Now I know just how to proceed, and plan on getting it done soon through your flooring department!
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February 2024 by Ken T
Store is awful!
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February 2024 by Ray Orzechowski
Can’t blame work ethics on the store. I’ll be glad when a job is an important part of life again.
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February 2024 by Nick Stafford
Did not have what I was looking for . But did by something I was in need of.
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January 2024 by Patricia Stroman
Home Depot has a larger selection on items than Lowe's ex: bathroom cabinets, walk-in showers, and appliances.
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January 2024 by angela mathis
I will be there in a couple of hours again… Fulfilling the next list for this stage in our home renovation. ?
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January 2024 by Pamela Roberts
Was very pleased with immediate service to purchase washer & dryer. Staff was very knowledgeable and efficient
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December 2023 by Kristi Greer
I placed an order online but Home Depot shipped me the wrong product. When I called their customer service line, they wouldn’t let me mail back the product and ship the correct one. I was instructed to take the wrong item back to the store. It was not an easy fix!! Natalia at the Aiken, SC (#1117) store went above and beyond. After several phone calls to the customer service line, we got it figured out. Natalia is who you need working in corporate!! Give her a raise! You are under utilizing her! Donna was also very helpful and kind in helping me find my replacement items. As side note, Home Depot, ship the correct items or make it easier to fix the issue when you’re at fault.