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January 2023 by Carol R.
After reading some of the reviews we were a bit loathe to visit this store. However we were pleasantly surprised by what we found. This store was bright, clean and well stocked with fresh fruit and vegetables. Fantastic selection of deli items and wines, will definitely visit them again!
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September 2022 by Wendy F.
Love the Kroger manager's specials but, Kroger in Aiken needs to clean up a little! The folks working customer service are attentive, the cashiers are nice, and Chris from produce is great but there are some improvements that could be done in the housekeeping arena.
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September 2022 by Amelia R.
Great selection lots of veggie and vegan options. Had everything we needed to cook a full meal. Plus the Starbucks is a great addition to the store.
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August 2022 by Art Brown
Absolutely the most knowledgeable and personable man in the seafood department.
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August 2022 by Lynne V.
This store just continues to go downhill. Went there around 11:00 on Wednesday morning. Only two lanes open with lines down the aisles and the self-checkouts only taking cards. Some of us still like to use cash. As for having so many self-checkouts...I don't work for Kroger and don't feel I should have to check out my own groceries but almost always have to here. We'll go on down the road and pay a little more from now on.
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May 2022 by Dell Andrew Hulse
I was there today at 730 on a Tuesday night and there were no registars open and the self checkout was limited to only the one on the right and only 4 of those were opened! totally unacceptable. I'm done shopping there!
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March 2022 by Michele O.
Kroger fuel fail! I shop at Kroger to be able to accumulate points to deduct for my fuel purchase. I also submit the online feedback surveys to get an extra 50 points added to my account every time I shop. Typically, 35 gallons are allowed during a fill up. Pump cut off at ~31 gallons. Informed the Kroger employee and was told that because of the gas prices, the amount of fuel allowed to purchase is being limited. Don't forget to select a nonprofit and tag it to your rewards account!
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January 2022 by Vinni Bytheway
I walked into the men's restroom tonight and there was a curly haired boy pissing in the small stall(urinals fully available). while waiting for the handicap stall to become free, a long haired boy named Trevor came out. No toilets flushed, and they left, no hands washed. When I left the bathroom, I seen the curly haired boy wearing a bright yellow and reflective vest. I guess they both work here. Thank God this isn't a restaurant and they don't deal with food. Pure nastiness!
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October 2021 by Stephen F.
I have trying to refill a prescription for days. the Automated phone system keeps telling me it will connect me to the pharmacy but then the phone rings forever, I held for 17 minutes. I'm looking for a new pharmacy NOW!
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September 2021 by Angelica D.
I love love love Kroger's. Their sushi bar is great never been let down. Their olive bar is always stocked. Fruits and vegetables I have bought always in good condition
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May 2021 by Angela Stubbs Fleming
only for great food selection, but the pharmacy in evening is not great
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December 2020 by Tony Q.
Kroger: Aiken SC. I guess it's not surprising that my journey of self discovery would lead me back to this Krogers. Back to the beginning. Back to where I first discovered love and loss. All the killing for my country, the hiding in South America, and the farming in that little village was good for, was preparing me to come to this store and face my fears. It was 15 years ago this month that I ran away. Ran away from my life. Ran away from the perpetual loss. Ran away from, I guess you could say, myself. You see 15 years ago I had it all. I was fresh out of highschool where I was the hero quarterback on the State Championship team. My best girl Lucinda and I were both going to Texas for school. My father had just got a big promotion at his job. And my mother beat that involuntary manslaughter rap. Things were going great. So great infact, we were going to have a celebration. My entire family was going to be there. My sister drove 9 hours to be at that dinner. Lucinda's parents were coming. Even Coach Johnson was going to stop by. This was a big night. But I lived for big nights. My parents had put a lot of pressure on me since I was a child. Had to be a star quarterback. Had to be a straight A student. Had to outlive the neighbor's kid. So this dinner was no big deal for a man like me. As my mother prepared the menu, I knew I had to step up, I couldn't just make some hot dogs on the grill. No, I was going to make wild mushroom risotto. I know this seemed like an ambitious feat, but I couldn't fail. I never fail. I had read about how to make risotto from a book about cooking. I was confident. Maybe too confident. Everyone was counting on me to make this. It was a lot of pressure, but pressure is what I thrived on. So 15 years ago I walked into this Kroger like I owned the place. After all, this was my town and my town bought their food from Kroger. But that night, of all nights, Kroger let me down. Kroger betrayed me. I was able to procure the heavy cream and parmesano cheese. I got three types of wild mushroom, baby bell, oyster, and woodland. I even got an artisanal chicken broth. But what I couldn't find, what Kroger did not have, was Arborio rice. I felt heartbroken. I couldn't make wild mushroom risotto without this! How could this place let me down? I had been a loyal customer for years. We did our weekly shopping here, my birthday cakes came from their bakery, my sister got pregnant from the produce manager. And now they did this to me. How could I possibly go home without rice for risotto? Everybody was counting on me. Everybody. I have let the town down. And it's all because of the Kroger. So I did the only thing I could do, I ran away and joined the Army. The hatred I felt for Kroger was going to lead me down at dark path. I figured the safest bet was to be at a place that could control that anger and hate. And I made special forces within one year. You don't need to read about the 65 confirmed kills. You don't need to hear about the therapy or the jail time afterwards. You definitely don't have to hear about Kelly, that poor girl from Oklahoma. She wasn't Lucinda, and I made sure she knew it everyday. 15 years later and I'm standing in this Kroger. The very same Kroger. They buried my father about four years ago, or so I heard. I haven't spoke to my mother since that night I left. And I ran into my sister once, in a go-go bar in New York City. I told her I was sorry for everything, tipped her well, and left. But tonight I'm here for redemption. I'm going back to my childhood home. And I'm going to make that risotto. It may not fix everything, but it's definitely a step in the right direction. This is more of a step to save my soul, and perhaps heal the family that I broke. I've come here to forgive Kroger. And maybe in turn, to forgive myself. God damn it, they're out of Arborio rice again. Kroger: Aiken SC 3/5 Stars
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October 2020 by Caroline P.
I've been waiting a really long time for the pharmacy to answer and I've called about 15 times while it's been open and no one's picked up my call so I cannot get my prescription at all. Not really a great work ethic and thinking of switching pharmacies since this has happened 5 times.
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September 2020 by Kandis H.
Absolutely the worst pharmacy. If I could give zero stars I would. They are always slow at filling prescriptions. My medication was sent in over 4 hours ago, their app said it would be ready 2.5 hours ago. I came to pick it up and was told it wasn't ready, that it would be another 45 minutes. I received a message 10 minutes later (after I had already left) that it was ready. This has happened on several occasions, even when I used them regularly. I only used them today because my normal pharmacy is closed on Sundays. I try to be patient and understanding, but it's absolutely ridiculous when this is a constant occurrence. Definitely reminded me why I stopped using them in the first place.
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January 2020 by Mitch K.
I recently moved to Aiken from out of state and previously did most of my grocery shopping at Kroger. However, this particular Kroger suffers from bad management. On the majority of my trips (I have been keeping a tally with my wife) the line to check out is huge and the employees are often rushed and damage produce because they are in a hurry. If this were a one or two time thing I would put it down to a poor employee or two but it happens more often than not, so it's clearly systematic. I also tried to exchange infant formula since we were gifted the wrong kind over the holidays. I exchanged another gift of formula at another Kroger two weeks ago without any problem or hassle. Here they refused to exchange it. Again, it's clearly a management issue since other Kroger's did not have this lack of customer care. I'm disappointed because in other states Kroger has been my favorite and go-to grocery for my family. I like the selection and produce here but that's not worth much if it's damaged by the employees and if the folks at the "help" desk refuse to help you when you need customer care.
