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October 2023 by Thomas Beckenhauer
They kept my car for over a week, picked me up told me my car was ready, it was not, then I had to wait a few more days. While true and very much a hassle, it was just a miss communication, on their part.My breaks are still not working right.Service: Brakes
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September 2023 by Blake Waller
I just got off the phone with Mike in the Service Department so I could tell him how pleased I was with the service I received on a recently purchased Used Car from them. I had a missing outside temp probe, problems with my A/C running properly, and I needed the brake rotors turned. They did all of that quickly and now I have outside temp (not that I needed a reminder how screaming hot it is outside:), my A/C unit works perfect and my brakes stop like a dream.THANKS MIKE! Master Chevrolet rocks.ALSO -If you need a new or used car, ask for Joe Mills in sales. He took great care of me. Answered all my questions and was super quick on replies to my emails.Great guy! BTW - You could really make his day if you bought the 1961 Corvette Convertible in their showroom as of 9-11-23. Drop Dead gorgeous. PERFECT inside and out. Only 39,000 original miles. You will need a pretty stout checkbook though!!! Only $175,000 - But it's that good!Services: Electrical repair
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September 2023 by zandria fredrick
We recently purchased a Tahoe from Travis White at this dealership and we had a very smooth experience. Highly recommend! He was very professional and very thorough.
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August 2023 by Courtney Brickner
Travis White helped my husband purchase a beautiful Buick for our family and my parents a 2018 Dodge 3500. He got both of them amazing deals and we can’t thank him enough! Travis made the process simple and easy for my husband, this was the first time he purchased a car from a dealership. Needless to say we will be Master Chevrolet customers for life!
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February 2023 by Jonathan Walters
Had the parts I need
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February 2023 by Stephanie G.
I have been a customer for Chevy of Aiken for 15 years bought a Kia Forte that lasted a really long time had the normal wear and tear over the years it was used when I bought it but I had no complaints. we also bought a Pontiac Vibe that was a good car no complaints. in December of 2021 I bought a Chevy Equinox in August of 2022 it started having issues it needed new tires whole set, it needed a new battery, it needed front brakes, the 2010 to 2017 Equinox have oil consumption problems. which they should know about because there was 2 bulletins issued about them. In November I called them and they said come in we will see what we can do for you, the only thing they did for me was give me a runaround and said they wouldn't buy a battery cuz it had been a year which it was a month away from being a year and was going to do something about a recall on a windshield wiper that's it that's all they're going to do for me. they didn't even do a diagnostic to see what was going on. Then in January I tried three times to call up there to talk to the sales manager and he was gone, finally talked to the general manager and I said I wanted to try to trade the vehicle so I went in to trade the vehicle and there was nothing they would do for me. I'm very disappointed cuz I really liked going to them and thought highly of them and even recommended other people to them but I won't do that no more
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December 2022 by Suzanne Hilburn
Great service and pleasant employees.
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November 2022 by Sandra Lee Mealing -Stevens
Pierre was an amazing customer service. He did everything he answered all my questions he did everything that I needed him to do he was an amazing person and I will go back again to have work done on my car.Thanks Pierre.
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September 2022 by Thumper Dumper
Thank you very much Will Schafer you have been very helpful.
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August 2022 by B S.
Yes, "technically" the oil filter became Defective after being pinched during installation. Again, we stand by our experience and assessment!
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August 2022 by Josh Chavis
2.5 hours for a oil change and tire rotation with a appointment!!! Speaks wonders about the technicians and management. Use jiffy lube, same service for half the price and a fraction of the time.
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August 2022 by David Toole (Ps3firebird)
Great place to get service done the tech Ken Strickland is amazing, very knowledgeable. Highly recommend if you need any automotive work done
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June 2022 by Tyler Carter
Great service!!!!
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March 2022 by Patrick M.
The sales department is great but the service department are the slowest in aiken without a doubt. It takes them 2 hours just to change my oil and rotate tires. It takes me only a hour in my front yard.
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March 2022 by biddy bella
First the employees are incredibly nice but just like all dealer service it's ridiculously expensive. An oil change and a tire rotation ( mind you 8 qts synthetic oil) was $140 after a coupon was applied . Probably easily a good $50 more than shopping around at non dealer service centers. Secondly maybe it shouldn't irritate me but the mere fact that when they rotate my tires , my original back tires are always a few psi higher than the front ones bc I tow a trailer. So after the rotation the front tires are now higher psi and the rear are lower. I guess I'd expect at the very least to have all tires uniformly inflated as part of the service . Maybe I expect too much ?♀️