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February 2024 by Valerie Johnson
Made an appt. for my dog to be groomed, showed up ten minutes early for the appt. and was told by the green-haired girl working the counter that she would be put in a kennel until they could get to her. She said their appointments overlap. I asked for a manager, who did not introduce herself, but stated that all appointments go over and that I should've asked for a "VIP APPT." Excuse me?! Are all of our pets not very important? I know my time is! I drove over an hr, was there with my necessary paperwork. It's not my fault other appointments ran over. Honor your appointments! I would NEVER use them or suggest them!
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February 2024 by Jacob Pennington
I am a normal monthly shopper for my cats, however this last month when i grabbed their food, it was more soupy than flakey. I understand water has to be in there, but i have bought over 100 of these cans and this is the worst I've seen it. I love getting my food here and hopefully the food grade gets better, but if not I may have to find alternatives if my cat is only ingesting water rather then the meat my little carnivores need.
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February 2024 by Alice Owens
Mckensy did a great job with my senior dog!! Caring, compassionent, she took her time and was very patient
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February 2024 by Bill Segars
Shopping experience is always good and stress free. Would recommend this business for everyone's shopping pleasure
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February 2024 by Marcia Ducey
The groomers are great. I am always pleased. They treat my spoiled baby as if he were a king. The haircut is always lools great.
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February 2024 by Aaron Hollis
We adopted a kitten!
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February 2024 by Y vette Vavro
They have really gone down hill. Went to buy a dog toy for Christmas. Picked one. The price on the rack said 10.99. When I got to the register my receipt said 17. 97. Went back to the rack and there were two sections next to each other with the toy. Ours was from the one 10.99. Called someone over and was basically told, oh well someone put it on the wrong rack and walked away. Won't be shopping there anymore
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January 2024 by Francis Corbett
Nice store, good selection.
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January 2024 by Ila Minton
Website is much better than PetSmart. Was easily able to search for items in stock at my local store as I could not wait for shipping. Cashier who pulled my order when I arrived was super friendly and helpful. Discounts were great.
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December 2023 by Mary McBride
I went there to get some chewy treats for my doggie and found a great selection.
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November 2023 by John Andrews
After ordering and the delivery of food for my dog, I realized that I order the grain-free version online versus the grain version. I called and asked whether or not I could exchange the pet food in the store. The lady on the phone said "yes". When I attempted to make the exchange in store the sales person, Cameron, tried to charge me $30 for the same-price item exchange. He told me that the version of the food I received was on sale; it was not. He also did not understand the $25 credit for same-day delivery on online orders. I will never go back into the store where the sales persons are so uninformed.
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October 2023 by Duane Ready
They just didn't have any fish.I did find fish food. My silver dollars love the frozen blood worms.
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August 2023 by Nancy Morrison
The first lady I came in contact with was super friendly, and it was very obvious she loved her job. She had to get someone else to help me with the fish . The second lady was just as friendly and helpful as the first. The girl that they had to call up front to check out was horribly rude. She scolded me in front of other customers and was actually talking about me to every coworker she came in contact with, in front of me, because I took an aquatic plant out of a tank. There are no signs that say not to. I actually asked someone if I could. If you don't want people to help themselves A. Have staff there to help and B. Place signs up saying not to touch them.
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August 2023 by myra selby
Friendly staff, clean store. I realize Cody was a hard fur cut, but a few ruff, lol, spots were left. I will take him back for his next cut also I will take my other dog for a spa day. I would recommend them for your grooming.
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August 2023 by Elizabeth Rucker
They have everything we need for our pets. The store is always well supplied. The employees are always helpful. This is what it takes to make people happy with a store. Petco is #1.
