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January 2024 by Santiago De León ruan
I went to make around 1200 copies, but the printer only allowed me to make $250 in sheets at a time, so one print had problems with the ink. I asked a girl for help and she told me that I couldn't cancel it when there were only 5 pages of 150. , which I got poor quality and a charge of $250 for something I ended up throwing away
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November 2023 by Hendrik Swanepoel
I've come this morning and always take all my business do is stapel And this morning a young lady samantha What works at the counter by printing? Got rude when I ask please. Can you cut the paper for me? It was 915 am in morning And told me she's too busy but standing around.
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October 2023 by Ladonna Mobb
Print shop gets a negative star from me! She was not helpful, and when I asked for help she gave me the wrong information. I then called to customer service where they said it's nothing they can do and didn't even ATTEMPT to resolve the issue. I'm a local notary and always need documents and send a ton of clients work there for pickup but NEVER AGAIN!
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August 2023 by Anthony Dodson
Extremely unhelpful and very rude at the print shop. Was more concerned on closing then helping the customer. I was looking to do a bulk order for curriculum workbooks for my school however she seem uninterested and did not want to help. I went to office depot in augusta instead I never recommend anyone coming here unless its a last resort
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July 2023 by John Doe
Don't use the ups drop off with this one. It takes me about 30 minutes to get here to only be told my label doesn't scan. Employee wouldn't try to type in the label number. I was told I would have to print the label there but at a cost. Good thing cvs down the road accepts ups packages and has a good scanner.
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June 2023 by Anita Baynham
My husband went in to get copies made. The girl told him 3 weeks out. She told him he could make his own at the machine. When he asked for help in operating, she told him if he didn't know how to operate a copy machine, was out of luck
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May 2023 by Jennifer Liggett
Unfortunately, my purchase was not so good, but that is the fault of the manufacturer, not the store. This store has exceptionally courteous and helpful staff, and I want to give a shout-out to Edwin for his help on Saturday. I also was not feeling 100% that day and both him and the cashier at the front at that time were very caring and kind. We need more people like this in the world; it is a pleasure to shop at this store, and they handled the return with both empathy and efficiency. I worked high-end retail back in the days and the level of service at this store is comparable.
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April 2023 by Shonna Berg
Purchased a desk, chair and file cabinet, they had exactly what we were looking for and staff was super helpful. Fair pricing, especially sale items.
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March 2023 by Christy Buckles
Eric at the tech help desk is THE MAN! I work from home and so my laptop is my whole world professionally speaking. This morning I was having issues that weren't allowing me to do my work, so I took my laptop to Staples and Eric was there to save the day. He was super friendly, very knowledgable, and I will definitely return to Staples for all of my workplace needs. Great customer service individuals like Eric deserve a raise!
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March 2023 by John Lamprecht
Ordered some flyers last night and got them today! Super quick turnaround and great customer service.
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December 2022 by Stella Sexton
I called the Staples at five in the young man that answered the phone gave me the information I needed tell me what to do and told me that they closed at six I got here 15 till I was just printing two sheets of paper I’ve never done it before and when I asked the girl that worked at the counter for assistance she just pointed me at the machine and reminded me that they closed at 6 o’clock well one machine was jammed the other one was rebooting so I had to wait for another man and then I found out they only took credit cards on the machine and I asked if I could pay in cash she said no but you can put an order with me but we close at six and I said OK well if I put the order can you print it up she said you can and get it Tuesday very rude but she was very informative about what time they close! Gas is very high right now I’m a disabled person so this just cost me coming up here even if I wasn’t disabled horrible customer service from her. In mind you I’ve had time to write this review and it’s just now 6 o’clock.
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October 2022 by Nafisah866
Horrible service currently here trying to print documents for work. Not getting any support staff it’s standing around looking board and providing no help, their attitude is off and the printers are not working properly.
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October 2022 by Ursula Ringle
I was at Staples in Aiken today to send a fax, 21 pages. I was told, that one page would be $ 2.50...that is outrageous, UPS charged me $ 1.50 a page, still way too much but better than you!
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September 2022 by Stella Galloway-Sexton
I called the Staples at five in the young man that answered the phone gave me the information I needed tell me what to do and told me that they closed at six I got here 15 till I was just printing two sheets of paper I’ve never done it before and when I asked the girl that worked at the counter for assistance she just pointed me at the machine and reminded me that they closed at 6 o’clock well one machine was jammed the other one was rebooting so I had to wait for another man and then I found out they only took credit cards on the machine and I asked if I could pay in cash she said no but you can put an order with me but we close at six and I said OK well if I put the order can you print it up she said you can and get it Tuesday very rude but she was very informative about what time they close! Gas is very high right now I’m a disabled person so this just cost me coming up here even if I wasn’t disabled horrible customer service from her. In mind you I’ve had time to write this review and it’s just now 6 o’clock.
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June 2022 by Joel “JT” Aitchison
Very good selection for its size. Does have a print center in the building (though I have never used it besides ordering online and picking up). UPS drop-off is very easy and no line usually.
