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December 2023 by Jennifer Liggett
I wrote a review for this business, and the review is no longer here, so it is obvious the owner petitioned to have it taken down. I will write as many reviews as I have to, and on an as many sites as I can. I don't care what he does. I brought in a pair of earrings to sell, and was not offered much for them, but realized it is a bad economy and that I likely would have difficulty selling them on FB Marketplace of the like, so I took what was offered and bought other earrings. I have metal allergies, and can only tolerate yellow gold, so needed backup posts to wear that I can tolerate.I arrived there not fancily dressed, and had a tote bag with me, as I had walked there. In this community of the extreme haves and the extreme have-nots, not having a car brands you as homeless, which I am not. They probably thought i stole the jewerlry I was selling, or didn't have any money to spend. The attitude shifted when I got out my credit card. When I left the store, one of my boxes shifted when I tried to put in my bag, and I opened it when I was securing the lid to check it, and did not see any earrings. I lifted the cotton box liner, and saw no earrings. So, I went back in the store, thinking maybe the salesperson got distracted and accidentally switched my box with an empty one. She told me that the earrings had been inserted in the middle of the cotton liner, and "Oh, now one of them is missing." She went with me outside to look, and neither of us saw the earring on the sidewalk. So, at this point, I knew they likely thought I was lying. My anxiety was overwhelming from the attitude I sensed, and from having lost something of value when I had only owned it for three minutes, and I started to cry. I said I was nauseated and the salesperson got all panicky that I might puke and make a mess. I was a problem to her, not a person. Then she went away and came back with 4 mm earrings, not the 5 mm ones I had purchased, and said to me, we are just going to replace them with these, and when I sadly said, "I wanted the 5 mm ones," she got irritated and said, "Well, we are out of those and this is all I have." She ushered me to the door, and I then looked outside again, as a last attempt, and still found nothing. By doing so, I had a moment to breathe, and I just felt humiliated, so I went back into the store and said, "I tried to look again, and found nothing. I'm sorry for what happened, but this was humilating for me." The owner then came out from the back and "customer serviced me" (he could not have cared less if I dropped dead outside of their door) and then on the way out started in with the Jesus talk and how if I am upset I obviously am not saved and how I need to pray to Jesus. I said, "Oh really, so I guess I lost the earring because I didn't pray to Jesus enough," and I walked away, sobbing the whole way home. I have had one of the worst years of my life, and I tried to do some small thing for myself, and it is like I am not allowed to have anything, and always am treated like I don't deserve to exist. I wish I had never moved to Aiken, and can't wait to get the hell out of this place. It is funny how some of the people who proclaim their Christianity the loudest treat others like the lowest form of garbage.
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December 2023 by Jennifer L.
I brought in a pair of earrings to sell, and was not offered much for them, but realized it is a bad economy and that I likely would have difficulty selling them on FB Marketplace or the like, so I took what was offered and bought other earrings. Now, after my experience, I question if the earrings actually had more worth, and if John, the owner, saw me coming and manipulated the situation to his advantage. I have metal allergies, and can only tolerate yellow gold, so needed backup posts to wear that I can tolerate. I arrived there casually dressed, and had a tote bag with me, as I had walked. In this community of the extreme haves and the extreme have-nots, not having a car causes people to perceive you as homeless, which I am not. They probably thought i stole the jewerlry I was selling, or didn't have any money to spend. The attitude shifted when I got out my credit card. When I left the store, one of my boxes was jostled a bit when I tried to put the store bag into my tote bag, and I opened it when I was trying to make sure the lid was secured. When I opened the box, I did not see any earrings. I lifted the cotton box liner, and saw no earrings. So, I went back in the store, thinking maybe the salesperson got distracted and accidentally switched my box with an empty one. She told me that the earrings had been inserted in the middle of the cotton liner, and "Oh, now one of them is missing." She went with me outside to look on the sidewalk, but neither of us found the earring. At this point, I was upset about the earring, but I was also thinking they likely thought I was lying. My anxiety was overwhelming from the attitude I sensed (I could tell I was being looked at a certain way from the minute I walked in, but there are limited jewelry stores in Aken that purchase items), and from having lost something of value when I had only owned it for three minutes, and I started to cry. I said I was nauseated and the salesperson got all panicky that I might puke and make a mess. I was a problem to her, not a person. Then she went away and came back with 4 mm earrings, not the 5 mm ones I had purchased, and said to me, we are just going to replace them with these, and when I sadly said, "I wanted the 5 mm ones," she got irritated and said, "Well, we are out of those and this is all I have." She ushered me to the door, and I then looked outside again, as a last attempt, and still found nothing. By doing so, I had a moment to breathe, and knew they were probably watching me look, so I went back into the store and said, "I tried to look again, and found nothing. I'm sorry for what happened, but this was humilating for me." The owner, John then came out from the back and "customer serviced me" (Judging from his level of phoniness, if I had dropped dead outside of their door, he probably would have nonchalantly stepped over me and the only upset would be that I was blocking the entrance and maybe dissuading customers from entering). Then, he started in in with the sanctimonious talk, about how if I am upset I obviously am not saved and how I need to pray to Jesus. I said, "Oh really, so I guess I lost the earring because I didn't pray to Jesus enough," and I walked away. I was so distraught and felt so taken advantage of that I sobbed the entire walk home, which was over a mile. I had to take my blood pressure medication and an Excedrin and lay down, and am having a flare of my chronic health condition as a result of the stress from this experience. I have been in customer service roles for over 25 years, and this is the WORST customer experience I have had, and I will never forget it, or forgive it. First of all, the careless way you box your products, which are tiny, expensive items, because you are too cheap to actually supply your customers with cards for the earrings or jewelry boxes, meant the incident that occured was actually your fault, not mine. (Oh, and John was patronizing when I expressed concern over this with a "this is just the way it is&
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November 2023 by Muttz for Cutz Dog Grooming Salon
This was such a pleasant experience . The girl makes alot of her own jewelry and has some fabulous pieces ,honestly such a great selection and lots of coloured stones which i love. I got 2 stunning pieces and will definitely be back . Great family business ? wish you all the best . Sandra
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November 2023 by Andrea Clewis
Excellent jewelry store. Will give you cash for gold!
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October 2023 by Ms. P
I have been patronizing The Jewelers Loupe, for 20+ years. The staff has always been cordial and they offer, a wide selection of beautiful jewelry.
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August 2023 by Perry Luvr
This family oriented group has the rarest top finds in so many items. Diamond rings, earrings, necklaces, watches, guns, knives and more. The diamond ring prices were much better compared to the box cookie cutter jewelry places so we bought 3. Top grade diamonds, all of them.We found them professionally knowledgeable about precious metals and jewels. Glad we found them.
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June 2023 by Tray Nelson
I went to The Jewelers Loope last week to have them resize my wedding ring. Whenever I need a jewelry repair, I always use the Jewelers Loupe to perform repairs, as well as to purchase a nice piece of jewelry. For good prices, friendly service, repairs, and gifts of fine jewelery this is the place to go!
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June 2023 by C. Argenti
Wonderful staff cleaned some very dirty silver pieces for me. They turned them around same day. Highly recommend.
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April 2023 by Stan Hay
Best place to go for jewelry and guns. Great staff!
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March 2023 by Brint Boatwright
Thanks so much, Jewelers Loupe, for helping me put a smile on my wife's lovely face! Ya'll always seem to have the perfect gift.
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February 2023 by Karen Nelson
Purchased our wedding bands, and they fixed my engagement ring. So friendly. Very helpful and professional. Excellent selection and prices. Wouldn't have trusted my antique ring with anyone else
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February 2023 by James Tyler
Love this place. Great people who are always willing to help. Was having a fun time with them about a frequent customer punch card....... didn't work.... lol but great people and great prices
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November 2022 by Tina Randall
Love the selection. Great service and very friendly staff. They have 50% and 75% off and offer layaway. Go check them out!
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November 2022 by Eagle Fan
As far as a jewelry goes this is Aiken's best hands down. Plus if you have scrap gold or silver they will buy it and you can put what you get towards the new pieces you want. We have been going here for generations.
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October 2022 by Bruce Wingate
They seemed nice and were ok to deal with