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October 2023 by Anthony Johnson
Heather and faith are just absolutely amazing. The service there is outstanding and they go above and beyond with customer service. I wouldn’t rent at any other place
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October 2023 by Kevin Lang
Kayla and Heather were very helpful and friendly in every way possibly needed to accommodate my renting and moving in to a storage unit.
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September 2023 by Elaine Earle
Faith was a miracle worker for me. Her service was excellent. I lost both parents and she was willing to listen to my story and get me what i needed at this time in my life which is the worst. Clearing out 2 estates and storage.
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August 2023 by Debra Vinson
Ok I went to Mini Mall Storage for help and met with Kayla and she is probably the most helpful person I could of have. She worked so hard to make sure I had exactly what I needed and that it was a perfect fit all while making me feel like I was simply talking to a friend. If any place has good storage it is for sure this place! I also must recommend working with Kayla! Thank you so much Mini Mall Storage for making things easier on me.
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August 2023 by craig sexton
My visit with Mini Mall was very pleasant ! Faith went above and beyond and really made this sell !! I asked her a million times does her boss know who they have at this facility . She is one of a kind and very nice and professional at her job !
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August 2023 by Suz Mostyn
Faith and Heather were so sweet and really made sure we were set. Thank you ladies. We appreciate you taking care of us 6 minutes before closing on a Friday night!!!!
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August 2023 by Savannah Moore
I came in the office to inquire about a unit and Kayla gave me all the help I needed. She knows what she is doing, and she is very personable. If I decide to rent, I will come see Kayla.
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July 2023 by Kaytlyn Snook
Kayla helped me get my storage unit. She was so personable and helpful. This is the first storage unit I’ve gotten, and she explained the process thoroughly and made it super easy. Definitely recommend!
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July 2023 by William Holder
Kayla and heather at mini mall storage on 28 bypass were professional and friendly and I had no problems with getting a unit or cancellation
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June 2023 by Savannah Douglas
Kayla helped me today. She was wonderful with walking me through the process of getting into my unit. She’s also very personable and does a great job connecting with the customer beyond storage units!
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June 2023 by Ladaisha Smith
Kayla had very good customer service and went out her way to help me and I apppreciate her a lot. Great positive
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May 2023 by Ame Elrod
Kayla and Heather are really super nice and helpful! The reason I rated 4 stars is that the prices could be a lot better I've found a competitor that charges less for the same storage size I'm currently getting. The late fees are stupid outrageous and how quickly they will threaten auction is scary. But they are super nice people though, so I still gave a good rating. They will work with you if you have extreme circumstance, but it's rare.
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May 2023 by Joseph Heckel
Kayla did a great job assisting me digitally and face to face. She helped me in a time of need in a responsible n professional manner. I don’t usually leave reviews but she deserves it.
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May 2023 by Emily Abercrombie
Kayla was very helpful and customer friendly!!! However the website says that they have an elevator, and when we were told our unit was on the second floor, we asked the location of the elevator and we were told that they did not have one and that they could not get that piece of information taken down off of their website. This is one of the only reasons we chose this location. If we choose to use this facility in the future, we will know to ask for a lower level unit.
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April 2023 by Kellie Revis
Service was wonderful and fast. Very friendly. Faith helped me today and she was wonderful. She didn’t mind answering all of my questions and gave me all of the info I needed! Highly recommend
