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March 2024 by Team
I dont even know where to startI ordered a black fridge. All Pro called and said there was a burglary and black wasn't available, but white was and I said "Fine" and thats where all of this started.In September All Pro Delivered fridge, without the outside condensor unit.After Almost a month After - we received the condenser unit, we Installed it and realized that the Unit was leaking. They send us a Replacement unit without any tests. Another month After they send a new unit. After installing realized that the compressor was not working,All Pro sends a new Compressor.After installing a new compressor, The fridge sill Wasnt cooling. So I called All pro cooler and they said, Oh we forgot to send you the Electronic cutoff Thermostat/ control panel and this was only after I called the Zero Zone- The manufacturer.In march- I received the Control panel/ electronic Thermostat, Totally worn out Opened Etc....... Etc etcAll of this is happening while we are spending money for the guys to install/ Remove and then hook up again and some diagnostics.I could have saved my self had I said no, when the unit came in.THEY DO NOT DESRVE ANY STAR OR YOUR BUSINESS. Dont be fooled with their multiple locations. North Carolina. Florida. its all a Fasard. End of the day they sell stuff that doesn't work. I really have nothing against the people. I am sure they mean well. But after Spending all this money if I cannot get an Answer or get my fridge working- whats the point.We are a Liquor store in Washington DC.
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March 2024 by Simon Beshai
Don’t deal with them, I’m taking them to court. Cheap materials, cheap work, very good and sweet customer service at the beginning and very bad customer service after you paid your down payment.Stay away from them, pay a little more for trusted places.I wish there is less than 1 star to give them.Replying to your response,First thanks for responding,We realized that you guys have 2 types of panels, do your records show that you offered me both, does your estimate quote shows specifications on the type of panels you are selling me, Answer is no to all.I didn’t ask for reconditioned Doors you didn’t have new ones that’s why you gave me the reconditioned ones and the sales rep said that you guys guarantee it.Are you aware that you guys tried to give us 3” panels instead of 4” and when we discovered it your installers said that they didn’t now that we have to get it inspected and will not pass inspection.Are you aware that your guys when they promised me to get us the right 4” panels, they were trying to replace just the front panels only and leave the rest in 3” (cheating)If you really want to get this solved we will forget about it if you refund us our money we paid and come and pick up your box and thanks.
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March 2024 by JOHAN MARTE
Ryan and he crew where very professional and did a exellent installtion. Great guys to work with. Knowledgeble and professional.
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March 2024 by Nikhil Patel
Good company, bought a freezer from them and really happy with the service..
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March 2024 by Michael Williams
It was the worse experience ever I had. they sent the wrong condenser unit and I waste a whole month to return and even I haven't received my whole refund yet for 3 months other than than had to pay more 3k$ for the right unit from another supplier . customer service was the worst.
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November 2023 by komi Patel
Josh and Robert who worked with me through out the process.
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November 2023 by garrett gillian
A whole lot of smoke and mirrors with this place. If you run across All Pro Coolers, the best advice I can tell you is to keep on running. Whether a customer or a potential employee, you're likely to get burned bad! As for the reviews here, I can guarantee that at least 1 is a fake 5☆ review by someone with the initials H.W.. She does not own a walk-in cooler with her 5☆ review made while I was in the office. She's been working at All Pro Coolers for less than 3 months and the closest she gets to a cooler is sticking her arm in the refrigerator. That alone should tell you something about a company that has to make false, lying reviews. Scroll even farther and find a C.D.. The initials and name match up perfectlyto a salesman at All Pro Coolers. That should about tell you all you need to know about a company claiming to be "respectable" and the best in the business. RUN!
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November 2023 by bob patel
Beware friendsDon’t make deals with this company they like money only and services zero. And refrigerator side -5 star. I spent too much money. So be careful this company. This is fraud. Be careful
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October 2023 by Priyesh Patel
Thanks for the professional service! Rob was a great sales person, explained us everything and how the process works. The installers were great to work with and completed the job within 6hours! Will definitely recommend using All Pro Coolers to anyone & hope to use their services later on.
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October 2023 by Heather Willmering
I recently got a 5 door cooler for my floral shop! Let me tell you, this was amazing! All Pro Coolers made it super easy from beginning to end! I would highly recommend them and would 100% do business with them again! Thank you!
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September 2023 by KMELD Group
Worse install I have ever seen. The coolers walls were bolted together, none of the panels were the same, many had damaged beyond repair. Once completed it rain and the water seeped inside the cooler. Stay away from this company. Poor Workmanship is a law and they broke it.
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August 2023 by Cathy Hawkins
All Pro Coolers has been great to work with. Thank you Josh & Amber for always responding promptly and answering my questions.Ryan Cohen did a fantastic job with our 8x8x10 install. Work was performed professionally and correctly. Ryan and his team went above and beyond to make sure we were happy. Thanks Ryan, for a job well done!!!! We can’t wait to start using the cooler.
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August 2023 by Akash Patel
BUYERS BEWARE! (-5 ?)If you want to go out of business then deal with companyPlease save yourself the stress and potential loss of products and DO NOT USE this company.They want your money but the products, installation and service is awful. We had to pay another company to fix and replace subpar equipment and also what wasn't installed correctly.They did pay a portion of the service invoices but we ended up loosing a lot of inventory.
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February 2023 by Cody Price
Best company around to get custom cooler/freezer kits or to get a cooler or freezer installed! They are the type of company that believes in workmanship and true customer service. They will go the extra mile to make sure you are 100% happy with there product and service. Thank you Robert and Brian! I highly recommend!
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February 2023 by pat Cheatham
We got our walk in cooler built from scratch. It has been running 1 year and 6 months no flaws. Company did everything to code passed inspections 1 try. I will be using them again and again as we expand! Thanks !
