-
March 2024 by Donn Griffith
Our GE Downdraft Cooktop Module, both elements just quite working, both at the same time. After contacting numerous appliance parts businesses, it was learned given the age of the GE Cooktop all parts were discontinued and no longer available. We priced a new GE downdraft cooktop at a number of appliance stores and a replacement was going to cost $2554.00 plus tax. After further research we learned the new replacement downdraft GE cooktop being sold had been discontinued by GE and even replacement parts for it were no longer available. Over the years we have had a number of appliances serviced by Boone Appliance and decided it was worth a shot to take the Cooktop Module to Boone Appliance to see if it could possibly be repaired. The next day the cooktop module was repaired, and the cost was only a service charge. Our sincere thanks and appreciation, once again to Boone Appliance for outstanding customer service.
-
February 2024 by Nick O
Emailed Boone Appliance about a new bake element for my obscure 50 yr old Kenmore range. They not only had a compatible part in stock but also had a tech out here the next day. Ryan (the tech) showed up on time, was extremely polite, and had the job done quickly. They are who I'll be contacting for my appliance repairs from now on.
-
February 2024 by Nancy Lollis
Cory was extremely professional and a pleasure to meet! He was efficient and fixed my GE washing machine for an affordable rate! Thank you!
-
February 2024 by Dawn Crowley
My Fridge and Freezer were not cooling very well.Corey was here same day I called.Thankfully it was an easy fix.Very Professional and Nice!
-
February 2024 by Will Byars
Highly recommend Boone Appliance for any appliance service needs. We had a GE dishwasher to stop working and they were very responsive and had a technician out in no time. Ryan, our tech, was very professional and respectful and got us back up and running. Will 100% use them again and recommend them to all
-
January 2024 by Sarah younes
They were so knowledgeable and helpful. Quickly called me back to say they had found the part that I needed and for a very low price. Even made sure I knew how to install that replacement part. Service was above and beyond. I would recommend them to everyone!
-
October 2023 by Mark Asbell
Best appliance repair in the whole upstate of SC! John and Troy and team have always been our go-to for appliance repair and parts.They understand when your refrigerator is broken your groceries are thawing out, and when your washer is broken your laundry is piling up. So they’re very responsive and get the job done as soon as possible.If they don’t have the parts needed they know how to get them as soon as possible or point you in the right direction.They’re also very honest. I’ll never forget how shocked I was the time Troy could have made a lot more money doing an expensive repair on our washing machine, and I would have paid it because I didn’t know any better. But he knew we’d be better off replacing the whole machine, so that is what he recommended.John and the rest of the team at Boone hold up that same standard - hard work, kindness, professionalism, and honesty. The kind of people worth being loyal to.
-
October 2023 by Victoria VRad
My fridge, which was almost new but ran out of warranty, began to make a loud noise. I called this company. The technician checked and decided to change the motor, saying that there's a certain time of warranty on their service. I paid almost $300 or $250, not sure now, but I gave a generous tip as well. After a few days, the fridge began to make the same noise, so I called again. The technician came, unscrewed the back panel, and made a call to someone, trying to make precise evaluation this time of what could be the reason. He finally figured out and offered to order the part and install it, which would cost me almost $400!Screw that... I checked the part online and found it twice cheaper.. But, I can't install it myself. Had I supposed to pay again for the wrong evaluation in the first place? I still had a warranty. So.. the fridge is still loud.
-
September 2023 by Abigail Young
Same day service! Corey did a great job. Got hear 10 min early and fixed my samsung dryer quickly -he got right to it! Reasonable price! I will definately call again if my appliances need service! Honest repairs and good quality ?!
-
September 2023 by Lynda Sullivan
What appliance repair business shows up in a matter of hours? These guys did! My refrigerator wasn’t cooling and they were here before noon. Their quality of work, professionalism and attitude are of a bygone era. Thank you Boone!Service: Refrigerator/freezer repair
-
August 2023 by Bean Smith
Ryan just fixed our washer! He was so kind, professional and quick! Thank goodness because we were terrified of going a whole weekend without a washer. We are a family of 6.We can’t forget about Leslie either. This morning I was more than slightly panicking over our washroom/pool room issue. She was so calm and kind. Thank you Leslie!Service: Washing machine repair
-
August 2023 by Frankie Eaker
We stopped in to inquire about a new refrigerator and were able to get our questions answered right away. The price was fair and he would remove the old refrigerator as well. These people are kind and listened to our concerns.Service: Refrigerator/freezer repair
-
August 2023 by Matt Bailey
Highly recommend! They do great high quality work. Ryan was knowledgeable, repaired our washing machine quickly and got it back working properly!
-
July 2023 by karen lusk
Blake was on time and very professional. After only a few seconds he knew what the problem was, so he went to work and fixed the issue. I highly recommend Boone Appliance! ?Service: Refrigerator/freezer repair
-
July 2023 by Ross Mendenhall
Ryan was great. Fast friendly service and professional. I will use them exclusively.Service: Dryer repair
