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April 2024 by Tammy Criffield
We have been going to Bruster’s for years. In the past 6 months it has gone down hill fast. Last night was the icing on the cake for me. The first flavor I asked for, they were out. The second flavor I asked for, they were out. My daughter asked for a blast and they said they had run out of blast base. This is not good customer service. The past 5 visits, they have “run out” of flavors we have wanted. Last night was busy, a warm Saturday night, but be prepared!! Try and keep the most popular flavors in stock. AND, the ice cream cone my husband got, was the size of a child scoop. ItWas pathetic!
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April 2024 by Tara DeCiantis
Kids under 40 inches get free ice cream. So do dogs! Extra scoop free when it's raining or snowing. And you can sample any and as many as you'd like. Been a fan of Bruster's for my entire adult life! Still as amazing as day 1!
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December 2023 by April Collins
First time since 2010 we have been at a Bruster's, it was ok, nothing to write home about honestly......them getting the line down was better than the desserts we got....My husband's ice cream wasn't what he wanted and the young guy brought it and said it was leaning so I put it in a cup hope that's ok.....my husband replied I guess it will have to be you already did it and then the other young man had a tissue sticking out of his nose......sooooo, none of that was appealing. Maybe in another 13 years will try it again.
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November 2023 by Adrie Vaughn
Best ice cream in Anderson for sure!!!! Smells so good and is such vibes especislly at night.Vegetarian options: its ice cream so 1000% vegetarianDietary restrictions: There is all vegitarian but they usually knly have 1-3 vegan optionsParking: parking you would expectKid-friendliness: free kiddy cone for small childrenWheelchair accessibility: i mean i feel it is 100% accesible
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November 2023 by Carole Napoli
Ice cream is delicious. The pistachio has a zillion pistachios in it, and I'm not talking pieces. Love it! The Black Cherry is the best.Update: Oct 27, 2023 Why doesn't the strawberry ice cream have any strawberries in it. Tasted pasty. Guess I'll go back to the black cherry. My favorite!
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October 2023 by Linda H.
First time to this Ice cream joint. It was good, but wished they had listened to my order. It would have been better. It was epic!!!
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October 2023 by Dawn Crowley
Just left there with a quart of Mint Cocolate chip ice cream. Every other Brewster's I have been to you hit a chocolate chip in every bite. I had to dig to find chocolate chips and there weren't that many.Very Disappointed. $10 for Mint ice cream which really isn't good without the chocolate chips!This is going in the trash!
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September 2023 by Patricia clark
Out of Cake Batter flavor, but you wouldnt know or not because they wont keep their flavors updated in real time. Wasted trip.
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September 2023 by Ametress Lynn
How is an ice cream place out of whip cream but still charge u the same price???? I mean what’s a banana split without whip cream. Ugh!!!!
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September 2023 by Richard Faye
When we arrived, they were slammed. There was a wait. Let me tell you, these kids in there were on point. They never missed a beat , they got the orders and got them out. They were awesome. Love coming here, we'll worth it. ?
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September 2023 by Jason Mcnutt
Whenever I've gone for ice cream whether it be drive thru or at the window I'm asked by whoever at the register for a tip. Every single time I'm asked to tip and it's really annoying and turns me off from wanting to go there. It's very unprofessional and I'm already paying $4-$7 for ice cream what am I tipping for? Scooping it into a bowl and handing it to me? ?Edit 1: Plenty of small shops I frequent have the little tablet with the tips prompt but non of these places have never ASKED me to tip. You are not obligated to do that and it's quite unprofessional.
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September 2023 by Sydney Hill
Service was alright, they kept messing u my order. I asked for a hot fudge brownie and got just the ice cream and fudge. Room for improvement is needed, won't be my first choice ice cream shop next time.
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September 2023 by Russell Powell
Drove all the way for a cake batter milkshake. Turns out they refuse to update their flavors on their menu when they are "all out"! They just assume you will pick another flavor thats "available"...SCAM!!!!!! WILL NEVER GO BACK.
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August 2023 by Julia B.
The ice cream is delicious and a fun place to be on a summer evening. The issue was 3 people servicing the drive through window and only one girl running the walk up window. Take orders and serving ice cream. It took us over 30 mins to get our small order of ice cream.
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August 2023 by Amy Schaefer
Would like more vegan options. They never have anything listed on the menu. I don't like sorbet, but that's usually what I end up getting.