Cricket Wireless Authorized Retailer is highly praised for its friendly and professional staff. Customers appreciate the helpfulness of employees like Hanna, who provides detailed information about discounts and answers all questions, making the shopping experience smooth. Hanna is described as sweet, knowledgeable, and dedicated, with customers intending to return specifically to see her. Sara and Samantha also receive positive mentions for their excellent customer service. Sara successfully helped a customer add a new line, demonstrating effective assistance. Samantha is recognized for her patience, explaining phone options clearly, and making customers feel welcomed and valued. Customers highlight the staff’s ability to fix issues quickly and provide a positive atmosphere, even during tough days. Overall, the store is appreciated for its helpful employees, good customer service, and a welcoming environment, making it a place where customers feel confident and satisfied with their purchases.
Hanna Gray is always so kind, respectful, and so very helpful! Best customer service I have seen in years!
December 2023
Was just in this store and Hanna was a great help. She told me about different discounts I didn't know existed and helped me save some $$. Thanks Hanna!!
November 2023
Sarah H took the time out to do ALL she could to help me. She was successful. That’s how you do business. Ended up ADDING a line.
