-
March 2024 by Mike K.
Will the manager would not give me air in a trailer tire because "it was too old" . Left me stranded because I wouldn't be strong armed into buying a tire . Hopefully Will gets stranded ! I will never use Discount tire again!
-
February 2024 by MA Murphy
It took me longer to drive to discount tire than it did for them to replace my tire and get me back on the road . Their customer service was amazing. Everyone was courteous and very kind, super professional, one of the many reasons. We've been a discount tire customer for years
-
February 2024 by Joshua Ames
Very shady employees. Prices change depending on who you talk to, or how nice of car you drive. I won't be back
-
February 2024 by Paul Boyd
Picked out my tires and made an appointment online. They met me as I was getting out my truck and we’re ready for me. Was in and out in 40 minutes. I watch the process and they did a professional job. The only concern I would have is the safety of the technicians. There is a sign on the door to the Bay Area that says “Safety glasses required when working in this area”. Not one technician was wearing their safety glasses. As someone who has lost vision in one eye and worked for a Chemical plant my whole career, I know the importance of protecting your eyes. Management needs to step up and enforce their policy.
-
February 2024 by Robert
I have never had bad service. It is the only place that I prefer to go . Until today!
-
February 2024 by Jondrea S.
Bought new tires from Jason in June 2023. Allegedly they lost me in the system. They blame me. They tell me that the 2 new tires I just bought need to be replaced... ALREADY (8 months later)?? Mind you my car is electric and only gets 60 miles a charge. His customer service is horrible. I would've likely shopped around for cheaper tires but the day I came my tires were holding absolutely no air. This will be the last time I bring my car here. I'll pay double for better service anywhere. Jason... you need a remedial class in customer service
-
February 2024 by James
Great price on tires and service
-
February 2024 by Rick Cobb
Fast and efficient. They got me out with 2 news tires in less than an hour.
-
February 2024 by Tabby Barty-Brosnahan
This place is super cool!It's a chain, so they have locations all around the country. I live on the coast of Virginia but was traveling to rural South Carolina. The new tire got me all the way there but a day after arriving, it started leaking. They honored their guarantee and despite having visited a different location initially, they fixed me up no questions asked, lickity-split.A few weeks later, after doing great the whole time, same tire is leaking again. They were happy to get me a new tire once more and went through extra effort to diagnose why this was a recurring problem.Extremely friendly and courteous staff, fast action, and honorable warranty. HIGHLY recommend, especially if you will be traveling.They WILL have whatever tire you need.
-
February 2024 by Anderson Consumer
This place is hands-down, the best tire place. I've used them in the past. I've used other ones in between and I'll always use them in the future. Today I called at 9:30 needed a very specific specialized type of tire that they did not have in stock. they got it from somewhere another location. I think they said in Georgia. They called me at 1 o'clock and my tires were already in. I drove over there and they had me out the door with my new tires installed in less than 30 minutes. They also warranted my other tires that I did not buy there. Their warranty is good for all of their locations which are everywhere. Staff is extremely knowledgeable, friendly, and top-notch in every aspect. They even use Teflon sockets so they don't scratch your rims.
-
February 2024 by Maurice
The people take care of you,and when you make an appointment it is on time..
-
February 2024 by John D
Top notch customer service, knowledgeable staff, and fair prices. My only tire store.
-
February 2024 by Darrell Edmondson
First time I came here back, in October of 2023, to get all four tires replaced. Went online and ordered them, via website, and was able to order, pay, and schedule an appointment with no hassle. However, despite everything going smoothly online, I decided to call the center to make sure the appointment was accurate as well as a couple of questions. The salesperson Staff was knowledgeable, answering my questions without issue, and confirmed my appointment. Arrived, checked in, went to get some food, and came back to a jeep with new tiresFast forward to today, the front passenger side tire had a sidewall bulge. Upon further inspection, there was also the rear passenger tire with a nail in it, and the front driver side tire was at the legal wear limit. Thankfully, had the road hazard, so the tires with the side bulge and nail were covered and we replaced the worn tire, quick and pain free.Definitely recommend this place. Just be prepared for varying wait times (even with appointments, things happen, and centers may slow for whatever reasons) for the vehicle to be done. Would advise using the app to check-in and order for possible quicker times, and make sure you have any Lug Nut Keys with you when you come (or call and ask if they have it on the phone). And no, they don't do any mechanical repairs, like alignments and the such. They are strictly tires and rims.
-
February 2024 by Melinda Hoover
After YEARS of buying tires from Discount Tire, we are moving on. This week I picked up a screw on my Nissan Armada in the tires purchased from Discount Tire. It was going flat, and we live about 45 minutes away. My husband put a plug in it so we could get it to the store. When we arrived, they said they would not work on the tire because someone else worked on it; you need to buy a new one for around $300! Their competitor plugged the tire and guaranteed their work. Approx. $10.
-
February 2024 by Richard Oakley
Very busy but efficient in and out with new tires they need a 10 thanks good job
