H&R Block is highly appreciated for its knowledgeable and friendly staff. Janice Lowe, the office manager, is recognized for her intelligence, professionalism, and helpfulness, making the experience pleasant and efficient. Customers have praised her as a wonderful and patient person who ensures clients understand the process. Diane Cross was also noted for her excellent assistance, answering questions thoroughly and making first-time users feel comfortable. Fredrick Franklin received positive feedback for his patience and helpfulness, especially for those new to using a tax professional. Overall, the staff at this location are seen as helpful, caring, and dedicated to making tax preparation a good experience, with many customers looking forward to returning.
Janice Lowe is a completely knowledgeable, selfless, and intelligent office manager. Perhaps one of the best human beings to come out of the 20th-21st century. I don't know what I would do without her!
May 2024
My husband and I are first time HR Block users and we were helped by Diane Cross. She was wonderful in answering our questions throughout the entire process. If you need a tax specialist, ask for Diane!
February 2023
Mrs. Janice Lowe was wonderful. She was very knowledgeable and efficient. She was very pleasant and we look forward to seeing her again next year!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
