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March 2024 by Raeanne Corirossi
I had an appointment today with Fredrick Franklin and I have nothing but good things to say about my experience. This is the first year I have ever had to use a tax pro with my taxes, needless to say I was a little uneasy, unprepared, and also a little late for my appointment. Mr. Franklin was patient and helpful with making sure I understood the process. We spent about two hours while I gathered all the info needed to file my return. I greatly appreciate his patience, I never felt rushed, and he did his best to help me understand. I came in with a headache and I left relieved, I would recommend him to anyone in need of a tax pro!
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March 2024 by Greg Tarbuck
Outstanding and professiobal service
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March 2023 by October Rain
I go in to get my w-2s filled out made the payment the payment come out of my debit out of my checking account and yet they lost my returns and put my money towards someone else's returns but yet is taking too long fix the issue,,, I would like to have what I paid for done I am a very upset customer at this point, I just can't believe the people I trusted and paid didn't do their job, when will my taxes be sent off like it's supposed to a day or two,, I don't want to pay for someone else's return, I'm completely disappointed I will never go back there ever
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March 2023 by Dancer
I go in to get my w-2s filled out made the payment the payment come out of my debit out of my checking account and yet they lost my returns and put my money towards someone else's returns but yet is taking too long fix the issue,,, I would like to have what I paid for done I am a very upset customer at this point, I just can't believe the people I trusted and paid didn't do their job, when will my taxes be sent off like it's supposed to a day or two,, I don't want to pay for someone else's return, I'm completely disappointed I will never go back there ever
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February 2023 by Dawn Garcia
Mrs. Janice Lowe was wonderful. She was very knowledgeable and efficient. She was very pleasant and we look forward to seeing her again next year!
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February 2023 by Bobbijo Hudgins
They was great assistant
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May 2022 by Sonya Hamby
Janice is very professional and helpful. We had them do it for the past few years and they make it a good experience instead of a bad one.
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April 2022 by Terry Ebernickle
when i ask if i could pay for service out of return checks they said well you can but their will be more paper work and i would have to come back and sign more paper work at a later time. im a repeat customer. i didnt need that.......im upset. i wasnt counting on paying 145.00 out of my pocket. not nice!!
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April 2022 by Chad Altice
The knowledge level of Janice helps bring piece of mind to me when filing with her and H&R Block.
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April 2022 by Dennis Hooper
They misplaced all my w2's and other documents a nightmare experience.they told me I didn't give them to them.
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April 2022 by christal phillips sutherland
I like Diane Cross my tax accountant! She makes it enjoyable to get my taxes done
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February 2022 by Heidi Dunk
loved my tax specialist she helped me sop much with my first time filing my taxes.
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January 2022 by Betty Kirkpatrick
Janice is a very caring and professional person to deal with myself and my taxes. I feel very blessed to have her as my tax person.
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May 2021 by Betty J Kirkpatrick
Janice is a very caring and professional person to deal with myself and my taxes. I feel very blessed to have her as my tax person.
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April 2021 by Ledeas Oakenbough
Price was the only issue I had with your service. The agent was super kind and helpful.