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December 2023 by Sharon Kay
Val the manager in anderson mall is real good store has improved since she been there,great customer service, she deserves 5 tars plus
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August 2023 by Randy
Excellent experience today (and we came in right at closing time), Sunday August 13th, 2023. Super helpful and polite staff made for a great experience. Thank You to these fine folks!
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May 2023 by Wynn Y.
I visited the Journeys store in the Anderson Mall today. What a depressing shopping experience. The whole mall is so sad and dark and empty. With the exception of a few familiar and long standing storefronts like Dilliards, Bath & Body Works, American Eagle and Rue 21, and an honorable mention to Chic 5, this mall is so desperate for a comeback makeover ! This was the staff at the Journeys store today on my visit. If there are no customers at least pretend to be working. Clean something, organize something, straighten something. This is completely unacceptable behavior from a store staff. Journeys upper management needs to pop in for a SURPRISE VISIT.
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February 2023 by Miss LaShay
I ordered two bags online and they came in two separate shipments at separate time. As soon I seen the each bag wasn't going work I went to return with the receipt. The first return they ask if I had the original card I said no, so I was convinced into getting another bag(that I really didn't like). The second return With the Receipt they give me the same line and they wanted to give me a store credit... finally they saw how frustrated I was they gave me my money back. A return should not be this difficult with a receipt especially when Company's statement online said I could do in-store return/exchanges with receipt. I won't be going the Anderson Mall Journey .
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September 2022 by Koi MIng
Shoe selection is average at best but Lance is beyond rude. He couldn’t be bothered to help me and he was too busy gossiping on his phone. I left and got shoes in Greenville
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April 2022 by Kimberly Montgomery
Great selection of foot wear
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April 2022 by Kim Merritt
Great selection of foot wear
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April 2021 by Carlos Gurrola
The chubby white guy with the beard tried charging me 80 dollars when the advertising shoe on the rack said 54 dollars on the bottom of the soles. Smh
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September 2020 by Laurin Reid-McAlister
Great selection and options for quick shipping on items not in stores
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April 2019 by C Cobb
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December 2018 by Kerri's Story
I.love this shoe store, they always have something you want.
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November 2018 by Brandie Roman
This store is the best in the mall. Jesse has the best customer service attitude in that mall. Journeys is a family favorite when it come to shoes and my husband and I really appreciate how kind and friendly they are here to us and our daughters.
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October 2018 by Aaron Washburn
Journey's has amazing shoes and hilarious T-shirts although the prices could be a bit lower. Aside from that it's a great store for fashion and gift ideas. B+
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September 2018 by Bonnie Olinski
Helpful, friendly employee.
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August 2018 by Adam Smith
Rude and do not give a strait answer