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November 2023 by Persnickety Transport
Lesa and company are great people to work with. Labtech always treats us well.
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November 2023 by Jolene Gray
They or great very nice personality you don't wait long at all
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October 2023 by Aisha Nelson-Hachey
Horrible billing department. I was sent a bill that should have went to my Dr. I later got a second notice with an extra $200 added on for some other test that wasn't even on the first bill. The person answering the phone was extremely rude and clearly wasn't there to help resolve any problems.
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August 2023 by Kvonne Wardlaw
Great, in Anderson out
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July 2023 by Candace Smith
I will never again have them do any lab work for me. The lab work was good but the billing department is difficult to deal with.
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May 2023 by Ellis Gunter
I went here as an individual without doctor ordered tests. I paid $75 to have some blood tests done and was told the results would be sent to me. I waited for 1 month checking my email and post mail, but got no results. Called and spoke with someone that told me they would email me the results. Another month goes by, but still nothing in my email including spam box. Made another call and was told again the results would be emailed to me. Verified my email address just to make sure wasn't a typo. Another month passes still no results. At this point so much time had passed that the results were nolonger important to me. I felt like I paid for a service, but after several attempts never received what I had paid for. I called back and talked to a manager. I told them the situation and that I wanted a refund for the $75 since I never received my test results. The manager refused. I tried to file a claim with the Better Business Bureau, but this company is not BBB accredited so I have no recourse. Be careful dealing with this company. Bad experience. I do not recommend. Will not return.
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April 2023 by Michael Griesemer
In and out in 10 minutes! It doesn't go directly to MyChart, but it gets there!
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February 2023 by Adrian G
Beware of these folks. They have tried to double bill me three times already. I pay the bill then two months later they send you a past due payment notice for the same bill... When confronted they get all nasty with you and claim that they are not trying to double bill you even they are requesting payment for something you already paid and shows on their system as not paid. BEWARE make sure when you get their bills you have not already paid them a few months prior. One time is a mistake multiple times is suspicious. Luckily I caught them each time but a waste of time having to call them each time it happens. Each instance is a waste of at least 20-30 minutes on hold and talking to them. They will claim it is not paid unless you can provide them the date/time/invoice #/address/Etc. Even then they have to "research it" If you don't have that information they will say it is not paid and you will be out of luck... Keep all records in regards to these folks you will need them!
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February 2023 by angel silvio
Beware of these gansters obamacare robbery . They have tried to double bill me two times already. I pay the bill then months later they send you a past due payment notice for the same bill. .. When confronted they get all nasty with you and claim that they are not trying to double bill you even they are requesting payment for something you already paid and shows on their system as not paid. BEWARE make sure when you get their bills you have not already paid them a few months prior. One time is a mistake multiple times is suspicious. Luckily I caught them each time but a waste of time having to call them each time it happens. Each instance is a waste of at least 20-30 minutes on hold and talking to them. They will claim it is not paid unless you can provide them the date/time/invoice #/address/Etc. Even then they have to "research it" If you don't have that information they will say it is not paid and you will be out of luck... Keep all records in regards to these folks you will need them!
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December 2022 by Tom Overman
Lab tech treated me like I was stupid when asking a question about my test. She became loud, patronizing, and was clearly perturbed to be questioned. I won’t go back.
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December 2022 by Molly Taylor
I had to take my husband here for a Covid test. We called to see if we had to stay in out car or go inside. Ashley answered the phone and has a attitude right from the start.
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December 2022 by Todd Smith
Had an email exchange with Mark about my wife's bill (we didn't even know the doctor had sent something to their lab). I paid it...no problem. Asked multiple times to clarify if they were in-network so I could schedule my own visit; couldn't get a clear response. Wasted a lot of my time.
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December 2022 by Marcheus Jones
Everytime I've been here to get a urine test they always never get fax from my doctors at Prisma, and it's the same thing the other way around. Fix your fax system because my doctors not receiving it is unacceptable and it'll be 5 days before I even get my medication.
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December 2021 by Peter Togel
Great lab, fast service and friendly people. Do I need to say more?
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December 2021 by stephanie necessary
I've been using their lab off Clemson Blvd in Seneca for years and refuse to have my blood drawn anywhere else. I have horrible veins that roll alllllll the time and these ladies get it on the first time EVERYTIME. They are funny as well - making the sticks a little less painful. Highly recommend!