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December 2023 by Debbie Horne
Oh my goodness, this place is so superb!! Fatema made our process to secure a climate controlled unit so easy, quick, and efficient. Could not have any better customer service!!! So personable in showing us the unit and answered honestly to our questions. She truly exemplifies the customer service lacking in our society today. Midguard exceeds what we’re paying for at another location. Very happy we made the decision to change locations.
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December 2023 by Natalie Samuelson
The two employees I dealt with were kind, helpful, and genuinely cared. I needed 4 units and they helped me get them close together so the movers would easily be able to store everything.
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December 2023 by Tracy Campbell Morrison
I can’t say enough positive things about this place. Fatima and Juan have gone the extra mile to make sure we are satisfied. It’s obvious they truly care about their jobs and people. I’ve had nothing but a great experience with them. They are helpful and friendly. The facilities are always clean and well stocked with dollies and anything else you might need. We also rented a large uhaul from them, which was very convenient. Five stars isn’t enough!
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November 2023 by Susan Bolt
Friendly staff. Very helpful! Had all the supplies I needed and had a U haul truck available on the stop. Units and grounds are clean and secure.
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October 2023 by azurehenfruit
I need a truck for a 650 mile move from the area. I made 2 visits to the Midgard office, one to receive information, and finally to reserve the truck. I was particularly impressed by the efficiency and friendliness of the young lady who assisted me there. But for leaving the area, I would certainly be a repeat customer.
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October 2023 by Betty Bennett
Ww were very pleased with everything except the drop off location. It would have been closer and more convenient to have carried the truck back where we picked it up-from.
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October 2023 by E W.
Charges excessive fees to customers with no grace period. Workers do a good job regardless of company policies for extortionl fees.
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September 2023 by Sherri Settle
Amazing service!! Tima was a life saver for me today! The facilities were spotless and so easily accessible. Thank you for having such a superior product and an amazing on-site staff member.
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August 2023 by Richard Z.
Had an online reservation for July 14 to August 14 When my daughter checked in she was told she had to pay for all of August which wasn't explained in the reservation, she was moving out prior to the end of August and she was then told she was being charged for all of Septemberfor not giving 30 day notice! Hey genius you had the notice when we said we were reserving for July 14 to Aug 14 you now have notice we are moving out Aug 14 and we paid 2 extra weeks. When we called and disputed the charge they said they can't do anything until management is notified. FYI still waiting for a call from "management! Bunch of cowards! I would not use this place on a bet or if it was free! Next stop BBB I wonder how many other students or their parents are being ripped off by this horrible place!
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August 2023 by Mike B.
midgard on hwy.81 in anderson is a clean well kept facility.the complaint that i have is the lack of security of your storage items. the gated facility they advertise is no such thing.the security gate has been left open during all business hours for over 3 months. this is not a good thing.you would think they would reduce the prices but instead keep raising them. poor business action.
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August 2023 by G
They don't answer or return your phone calls, I've left several messages & I'm still waiting for a call back so I can make a payment, I feel like it's done on purpose so they can put your things in auction, I'm extremely Disappointed and will be looking to move my belongings to a new storage unit, when I finally did talk to someone she was very nice
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August 2023 by Emily Cummins
We have been loyal customer since this facility has opened. Since going under the Midgard management we have seen a complete shift in the customer service. We are are currently renting a unit and needing to upgrade the size of the unit. Over the past week, for the same exact larger unit, we were quoted 3 different prices ranging from $182-$240. When questioned why the price increased by $58 OVERNIGHT we were told, "well, the price just went up," with no explanation. Loyalty and honesty are obviously not a quality standard for this managing company.
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July 2023 by Bill Reno
This place was great to work with. We rented a Uhaul trailer and picked it up there. The staff (Fatima) was very nice and professional. I will definitely use them again!
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June 2023 by Becca Levis
Storing at this location is great! The staff is super responsive and super friendly upon arrival. The rent process is straightforward and easy. The units have a climate-controlled option which gives me peace of mind when storing my things. I would recommend Midgard Self-Storage: Anderson to anyone in or around the Clemson area!!
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May 2023 by Emma Swift
I am so glad I went with Midgard! I am a Clemson student and they have been so so kind and helpful! I was not able to make it in time to put a new lock on in time because of all the weather and I they reassured me it was okay and told me to be safe! The staff has been so personable and informative !
