PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers can shop online and pick up items at their local store within two hours. Some locations provide additional services such as dog training, grooming, pet boarding, Doggie Day Camp, and adoption. Customers find the store generally clean, organized, and easy to navigate. The staff is often helpful and friendly, quickly identifying needed products and offering good service, although some reviews mention that employees can sometimes be rude or less friendly. The product selection is wide, but prices can be higher than competitors on some items. The store’s grooming service offers quick turnaround times with clear communication, though some customers feel the groomers may lack experience. Overall, PetSmart provides a convenient shopping experience with helpful staff and a broad range of pet products and services.
Friendly people find what I need every time I go in! Kept fully stocked on my brand!!!!
April 2026
The employees were friendly, knowledgeable and helpful. This is a great place for all of your pet supplies and you can bring your pet with you to shop!
April 2026
They got me in for a nail clippings and it took less than 5 mins. Would take my doggy back!
