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March 2024 by Michael Wilson
The most under and worst managed placed I've been to in a long time. The people where rude thing my order and very rude telling to move forward to a parking spot. As if it hurt them to take my order.
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March 2024 by Shequila Smith
Haven’t had any problems until now! Ordered online( 3/11/24) @ 5:10pm and was expecting to go through the drive thru and get my order! Only to have the employee tell me that my order wasn’t received so they can’t make the order without it being in their system. I showed them my online receipt and still they proceed to tell me no and also they can’t refund me my $85.93. So, the worker also let me know that I have to go through the app for a refund & that another person came in the store waiting on an order that they purchased on Popeyes website & they order wasn’t received at the Popeyes store. I ended up purchasing food out of my pocket so I could feed my kids. After that I ended up texting the customer service number speaking with Jessica and letting her know what’s going on for her to bribe me with 5$ on my Popeyes account which I told her I need a full refund because I never received my order! Jessica then proceeded to text me that 5$ wasn’t enough for me so can she just give me 600 loyalty points! I responded back with no, respectfully I would like my refund of $85.93! Jessica replied back with I will send this complaint to corporate for a refund but keep in mind they can choose to refund or decline refund and with a link too click on for her customer service review which by the way I gave 1star for the simple fact she was low bribing me! If I paid my money I want my money back if I didn’t get what I paid for! Either way they can refund me or I will have to make a dispute with my bank. Popeyes is starting to be a hot mess! They will soon shut down!!!!
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March 2024 by Ian Looney
The worst restaurant service in Anderson. They, may have ok food. But need a few people that can function when they are high.
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February 2024 by Micah Burkett
I was deniedMy change at Popeyes. Theft. I asked for change and the lady denied me tonight. All she could say was she didn't have .74 cent or couldn't do anything to rectify the situation.
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February 2024 by Sandra Estrich
It was
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February 2024 by Michelle Rice
Prices to high 2 pc meal and extra side and drink 18.00 to
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February 2024 by Lil Darlin
The customer service?, food?, and tea? wasnt fresh or good at all..... I will never go back?
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February 2024 by JAMES ROBINSON
This has to be the worst and most unprofessional restaurant in the upstate. Ordered through the Popeyes app pulled up to the loud speaker and waited and waited. Finally hear someone who was laughing say go ahead with your order. Told her repeatedly my order information and was finally directed to pull forward and be placed into a parking spot. As I was waiting every vehicle was directed to the same parking area in hopes that we would receive nice, hot, fresh Popeyes. After almost an hour I began seeing customers go inside with discouragement, finally I caught a glimpse of an employee delivering food who asked what did you have again. Continued to wait it out patiently and was brought a bag of somewhat of my order. Advised her what was missing from my $70 plus order and she says you will have to come in for that. Walking into the establishment I was told by several customers don’t order from here the customer service is awful, I advised them I had been waiting patiently over an hour. Finally someone inside gave me several missing things but advised I’d have to wait for the dessert pies another eight minutes. Needless to say I wasn’t waiting anymore, one pie available so I took it and forgot about the others after paying for them. Corporate, management, whoever this establishment will not be successful until staff is trained on customer service skills, cleanliness, and work ethics. Never will make this mistake again!!!
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February 2024 by Steve Crumley
This was the worst experience I have ever had ordering from the drive thru. After I ordered they ask me to park up front and I sat for 30 minutes with no food. I went inside and they said other people were in front of me. No one in drive thru when I got there and when I went inside on 2 people inside for there orders. As I was going out the door a guy said I have been waiting 1 hour already and will never be back again. I never do reviews but this place takes the cake!!
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February 2024 by Rae Rae
The woman up front with the big mole on her lip is ghetto and has no customer service whatsoever. We ended up leaving and not eating there because of her bad attitude and rude communication .
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February 2024 by Blake Shirley
They didn't get my food order right. And the rice was plasticity.
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February 2024 by Garrett Smith
Service was very rude, unprofessional, and incredibly slow. All I needed to do was pickup an online order and waited for 15 minutes.. when ask, I was told to wait a few minutes because they just couldn’t handle orders. Pathetic…
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February 2024 by Carnetta Reed
Just left the woman at the window was extremely rude and rushed our order and didn't have it
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February 2024 by Timothy Bean
Slowest Popeyes I’ve been to. 30 mins in still no food. Workers in no hurry what so ever to serve food.
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February 2024 by T G
Sat in the drive through for 50 minutes!
