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September 2024 by Clara Webb
Scott Brown took time to explain everything well. Would be glad to do business with him again.
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September 2024 by Steve M
Hands down the best experience I've had buying a new car.
In the past it's taken at least three hours with high pressure all along the way to buy a car. I did not look forward the experience.
I went in to buy a Corolla and worked with Ray Stratford. I knew what I wanted and he was great showing me the car, on the test drive and working up the paperwork. The whole process took an hour with no pressure. Ray even set up the Toyota app and connected it to the car for me. He went over the controls and the multimedia display. He was friendly, patient and knowledgeable. They were fair on the deal and trade in value.
I worked with Misty Johnson in finance, another wonderful person to work with. She explained everything and had it done expeditiously.
If you want a great experience, this is the dealer to go to. Thank you for making an experience I was dreading a pleasant one.
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September 2024 by Marie Howe
Just thought you might appreciate a picture my husband sent me because I like the hot air balloons. It’s a pretty neat shot of your store ?
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August 2024 by Marty Freeman
Almost a 3 hour wait for a oil change with an appointment and excuses is unacceptable..
Ralph Hayes Toyota you lost my business today...
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August 2024 by CARL BUSBY
Although I was not able to buy my soon coming Toyota Tacoma Trailhunter from this dealership, it was not by any fault of their own. I had a deposit on a inbound vehicle that kept getting delayed by the manufacturer and I needed to find something sooner as I am without a vehicle. I was really disappointed that I couldn't continue with Ralph Hayes because my client advisor, Rayla Simmons, is an absolutely wonderful person that made the initial steps very easy and she is on top of what she does. I wanted to meet her and her team to thank them but I am not local to there market. I work for a competitor and am very glad to give her an outstanding review.
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August 2024 by dirti Robi
A/C compressor failed on 2015 tacoma prerunner, Took to dealership, they run diagnostics and replaced compressor. IN ONE DAY!!!...superb! ..Now ice cold!
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August 2024 by braNtley creel
Took my 2001 tacoma to get serviced and checked out due to engine light being on. I paid for the scan and asked for the issues to be fixed. I was informed it was a bad thermostat and fuel air sensor to which I had them order the parts and fix less than a week from my first appointment. Both times, and both reciepts state multi point inspection completed. After first service my alternator went out, and was advised I had too small of a battery and wrong battery which was missed on the alleged multi point inspection. I complained which done nothing. Brought truck back once air fuel sensor came in and had them install and again another multi point inspection. Now 6 days later it's back in the shop and they are saying my hoses are dry rotted and leaking fuel, how was this missed. Needless to say toyota of Easley will be getting my business, this place is a scam as far as service stay away.
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August 2024 by Christina Hensley
Austin Hope provided us with excellent service during the purchase of our 2024 Toyota Corolla SE. He took the time to explain everything with the features and set up our Toyota App and android auto connection.
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August 2024 by Wilmer Cuervo
Awesome service by the sales people, particularly Austin hope, he was very diligent to take our current car as a trade in, do all the paperwork and help us during this process, we just went there, sign the papers and we got out of the dealership with our new Car. thanks a lot !
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August 2024 by Savannah Tolbert
Today my mom bought her a brand new 2024 4Runner after having her older 4Runner for 17 years… 310,000 miles!!
We went in for a simple tire change and she walked out with a brand new ride! Thanks to Austin H. he was patient, kind and answered all questions she had! After the sale he was very appreciative! Thank you Austin!! You’re the best!
If you’re in the market for a new ride, go see Austin H. at Ralph Hayes!!
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July 2024 by Alicia Smith
Brought in my 2025 Camry after getting a Hybrid system malfunction notification on the road traveling to Charlotte, NC . Called before I got there and the gentlemen that answered the phone was nice and told me to just come right in. Once getting to the dealership every was so kind, extremely helpful from the guy that checked my car in, the guy that moved my car, the cashier, the parts associate, even the Rent A Toyota manager. THANK YOU SO MUCH RALPH HAYES TOYOTA!
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July 2024 by tammy BAGWELL
Ray Stratford was the best he stayed over 2 days to help me make my decision and was so patient with me!
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July 2024 by Owen Taylor
I was helping my parents buy a new Camry to replace their older one. I wanted to purchase a car quickly and easily over the phone. Ray Stratford was helpful and easy to work with. I got a fair quote right away, and they offered to deliver the car to our house, which was very helpful. Ralph Hayes Toyota was great to work with buying a car remotely. We just made a $1000 non-refundable deposit and they delivered the car with the paperwork to sign and took our cashier's check. I would definitely recommend them, and would buy from them again.
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July 2024 by adam winn
I’ve bought vehicles from here and had decent experiences, but I recently brought my truck for a oil change and they said I need a front/rear diff service, transfer case service, and an alignment. Though I just bought the truck a few months before and it was suppose to be up to date on services, whatever. They tried charging me $1,100 for it all. Seemed way high, I went to Toyota of Greenville and got all 4 services for under $500. Always get a second opinion people! 30 minute drive saved me $600. Won’t go to Ralph Hayes for service again.
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July 2024 by Kristina
Highly impressed with sales on the purchase of my new car. My sales guy was informative, patient and helpful. The lady in the finance office was very nice and didn’t try to pester me into buying any add ons. The internet sales manager was great about getting me information and putting a deal together. Hands down recommend.
