The Spectrum Store provides broadband Internet, Mobile, and Cable TV services. Customers can shop for Internet, new products, upgrade services, pick up or return equipment, and pay bills. Reviews note the store is clean and associates are friendly, helpful, polite, professional, and knowledgeable. Staff remained calm and efficient even when the store was busy and helped customers quickly, including through the online reservation option. They resolve complicated account problems, fix phones, set up new phones and services, and reduce bills. Service technicians go above and beyond to ensure service is set up, promptly replacing incorrect equipment. While some customers note a wait and express frustration that promotional deals often favor new customers, the overall experience is positive, with staff providing helpful service with Southern charm.
Thank you Spectrum for staffing your location 100 Station Drive with helpful and knowledgeable associates like Tammy who helped me today Sunday July 26th. She was just Wonderful and made a dreaded trip a Good Experience!
What a delight to meet such a nice and understanding person!
October 2026
Arsenio is an amazing leader! There was a rude customer he de-escalated and professional
October 2026
I needed help to pay my bill and 2 people's did that help me and I really appreciate it, very nice and friendly people's that work there
