The Spectrum Store provides broadband Internet, Mobile, and Cable TV services. Customers can shop for Internet, new products, upgrade services, pick up or return equipment, and pay bills. Reviews note the store is clean and associates are friendly, helpful, polite, professional, and knowledgeable. Staff remained calm and efficient even when the store was busy and helped customers quickly, including through the online reservation option. They resolve complicated account problems, fix phones, set up new phones and services, and reduce bills. Service technicians go above and beyond to ensure service is set up, promptly replacing incorrect equipment. While some customers note a wait and express frustration that promotional deals often favor new customers, the overall experience is positive, with staff providing helpful service with Southern charm.
My husband and I went to Spectrum store because he was having problems with his phone. Tammy waited on us and she was great. She knew right away how to fix his phone,which by the way, it was his fault. Lol. We love Spectrum. We have TV,WiFi, internet and our cell phones with them.
July 2026
Spectrum really understands its customers and go out of their way to provide courteous, professional support.
July 2026
George assisted me with such kindness and patience. It made my experience a really positive one.
