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October 2023 by John C
In June of this year I made the very poor decision to purchase a mattress from Mattress Expo in Anderson.I purchased a pillow top Sterns and Foster that sold for around $2700. Things seemed ok at point of purchase , even though there was a bit af a wait as they had to “wait on the truck,” to come in.On the day of delivery I got a call from the salesperson telling me “I have great news for you,” I was immediately suspicious. She went on to tell me that the mattress I purchased was discontinued by the manufacturer and I would be getting the replacement, which cost more, at no additional charge. I don’t believe a word ot that was true. While I cannot prove it, I believe that it was a mattress they had taken back on a slepp guarantee and were trying to get rid of it.When it was delivered I immediately noticed it was not a pillowtop at all, but I figured if was comfortable that was all that mattered.When my wife and I flipped the mattress off the foundation to put on the bed skirt we immediately noticed rub marks on the bottom of the mattress (commonly caused by adjustable foundations.) and a stain. We immediately called and made the salesperson aware of the issue, After much discussion with the salesperson and owner it was agreed that they would deliver the fight mattress. After another long wait they finally sent their guys to deliver the new one, in a pickup truckWhen delivered I was surprised that it was not in a carton (this type of mattress (coils with no edge support) needs to be in box to maintain its structure, and they had it jacked into the back of the truck. A king size mattress does not fit in the back of a pickup truck. I believe the fact that drove from Atlanta to my house with the mattress jacked on the back of their truck it caused to damage that we now live with.We noticed a bump in the mattress but figured it would work itself out and I did not want to deal with the owner or salesperson again since I highly question their ethics.The bump is still in the mattress and I don’t want to have anything to do with Mattress Expo again.I am including pictures of the original mattress that was delivered as well as the replacement.There is no doubt in my mind that they tried to deceive me when the original mattress was delivered and they clearly do not have the proper truck to deliver a king size mattress.Do yourself a favor and avoid this company at all cost.Note: The blue mattress is the current mattress.
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August 2023 by Tamy H.
I just got my new adjustable bed from Mattress Expo. I am thrilled ! so comfy and easy to use remote. got up in the middle of the night & hit remote. light under the bed came on. I was so amazed & did not have to use any other light in the house. I love this. the zero gravity setting is great. I use it am and pm. This is my second purchase from Mattres Expo and would recommend them to everyone!
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July 2023 by Blondie Gurl
Had another excellent experience purchasing a mattress here at this small business. Excellent customer service and delivery was quick and easy. Will continue to use this business for all future purchases. Good to know it’s here close to home. Highly recommend!
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June 2023 by Amy Standridge
Stopped by today not expecting to get a mattress, but ended up coming back to buy. Wonderful price for a great mattress. Rhonda and Dominic were absolutely wonderful and friendly. Thank you so much for helping us out. We will be back for our next mattress.
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February 2023 by Fawn Lazzari
FANTASTIC customer service from shopping to delivery! We shopped around and Mattress Expo beat Mattress Firm and Mr Mattress in affordability. The guys that delivered the two mattresses (Will, I didn't get the other guy's name) we're great. Set up the mattresses quickly and professionally. Our salesperson Ronda was wonderful helping us out, without being pushy.Received the 2 mattresses 4 days after we ordered them.Definitely recommend!!
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February 2023 by Neo ArtdelaReich
We shopped at two stores in Anderson and 2 stores in Greenville.Mattress EXPO had far faster delivery (same day, cheaper delivery (free), better prices (by 20%-30% less) and they were SO NICE.Good to see a family business doing so well. Our next mattress will be bought here.
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February 2023 by Sarra Omar
There was no pressure to buy But she didn't need to put pressure on us! We had already been to 2 other stores in Anderson and the prices at Mattress EXPO were 20% lower than everywhere else AND they delivered the same day. Great experience..
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February 2023 by Mattgic Man
Would have given 0 stars places like thisamke me wonder why it's not an option !! Cheap mattresses at name brand prices and terrible customer service = ?? Too many Great competitors! Save your time and avoid this Dump
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February 2023 by Joseph Gutierrez
Was shopping for a mattress and the staff was very friendly throughout the whole process, great prices on mattress as well they took real good care of me! Highly recommend this place.
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February 2023 by Adam Metropolis
Best mattress store in the area. Good deals, helpful staff.
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December 2022 by Mama 7.
I absolutely recommend mattress expo in Anderson SC... I was treated with the best service & professionalism as a new customer with a ton of questions. The gentleman's name I met is Drew & he can definitely help you find exactly what you're looking for. He was very knowledgeable & just a nice person in general & that goes a long way in my book. Again I definitely recommend .
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October 2022 by heather sanders
The staff is extremely knowledgeable and helpful. No matter what matress needs I've had over the years, matress expo delivers! And they deliver!
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September 2022 by Argelia De Moya Paba
We shopped two stores in Greenville and two stores Anderson. This was the best place, prices and service by far.We love our new Stearnes and Foster.Thank you Linda!!
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August 2022 by Melissa Smith
I received a great mattress at a great price!. Drew was extra helpful in making sure I got what I wanted!
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June 2022 by A D
FANTASTIC customer service! Great prices. We shopped around and Mattress Expo beat Mattress Firm and Mr Mattress in affordability -HANDS DOWN! Definitely recommend!!
