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February 2024 by Kayla Baumann
Today I came in very frustrated with my account and the fact the lady said I couldn’t speak with no one unless I had an appointment. Even though I showed frustration toward the banker, she kept a positive attitude towards me, and was able to stay friendly. Her name is Teresa Harris. I want to say how much I appreciated her kindness today. Thank you Teresa. She gave me pointers and told me to breathe that she would help however she could. Then she put me with Tami and she was also just nice and understanding as Teresa. Thank you ladies for making my day better just by your positivity and helpfulness and kindness and understanding.
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June 2023 by sonny7863
Mrs Brooke is such a professional and got my issue handled promptly. Every time I go in this branch, I have a positive experience and everybody is very professional and willing to help thank you.
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May 2023 by Terry Williams
Thus bank absolutely positively sucks will not call you back but they want your money me and my family are closing our accounts sorry customer service
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April 2023 by Alisha Campbell
We had an amazing experience at Wells Fargo. Our banker was so informative and helpful. No problems at all.
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December 2022 by Ree C
Love going here not only for personal banking but also to get change for work. I go to the same lady almost always and I will get her name soon as well to thank her for her help and courtesy
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March 2022 by Kathryn Ramsey
Their customer service is absolutely awful. No respect. You'll be waiting for a minimum of two hours just to be seen on a slow day. If you don't have an account, regardless if the check you're cashing is through them, you might as well go ahead and sleep in their waiting room. The bankers are super gossipy and was talking badly about another customer after they'd left.I would rather give this place no stars but 1 is the minimum allowed.
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March 2022 by James Sherrill
Never seen service this bad in any bank...
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January 2022 by Blake Fuqua
Highly do not recommend this branch my wife had a hurt ankle and has to wear a brace so we went through the drive thru and they made us go in to where she had to walk do not recommend going here what so ever
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October 2021 by Natalia Sokil
Worse branch experience ever. They only have one cashier. And mansgers, instead of helping cashier, they tell you to sit down and wait for them to do you deposits. Worse customer service!
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March 2021 by Miranda Foster
To ? slow
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December 2020 by Ray Jensen
People are very polite. Drive through can be crowed an eradic in Service. They closed to many locations!
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November 2020 by Keith Hubbard
Worst customer service out of all the Wells Fargo banks in Anderson, SC. They should have left the branch on Pearman Dairy Rd open. It was always fast and great customer service at that branch.
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September 2020 by Marcus Eisen
They never answer their phone. When I tried to get a student loan in May 2020 they said they would have better rates in July and to wait until then. I called back on July 1st and they said they were no longer giving student loans for the foreseeable future. Bunch of lying crooks who haven't changed since their fake account scandal. Don't bother banking here.
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July 2020 by Susan Lasley
Been banking here since 1998. The past three years the customer service has been so bad that I avoid going to this branch. Just left there. They would not exchange two twenty dollar bills for 4 rolls of quarters. Would have thought a 22 year customer would account for something. Apparently not. Nothing at this branch is easy. Everything is always a problem. Even when its a simple transaction.
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December 2019 by Tim Whitehead
I have been a customer for many years and enjoy the online banking benefits. If at all possible I won't physically go to the bank's brick and mortar location. The customer service is great, but wow it takes a long time to take care of just one customer. Each time I go inside it's 15 mins plus and I'm next in line. However, they offer a no minimum, or fees checking. The savings account is a $5 monthly fee, but only if you drop below $300 (which is reasonable)
