-
December 2023 by Ashley L.
if i could leave a negative review I would! I went in a few weeks ago and got a single car wash nothing else. today I get a charge for $45 for their membership I never signed up for! never got a sticker nothing! I called they said my refund has to be reviewed! a complete joke these people are falsifying signatures and signing people up! I asked for a copy of my signature they said they can't provide! I will never use this company again so im warning others!
-
November 2023 by Rosanna Plott
I always use this zips car wash 2 days a week sometimes more but main reason is Fred, nicest person ever!Services: Polishing
-
November 2023 by Rob M
Be very careful with your credit card here. I purchased a $10 single carwash, but was signed up for a monthly billing without my consent 7 months ago when the associate helped me at the payment kiosk. Been working with my credit card company to recover my losses. Only used the car wash once for the $10 wash, but have been charged $35/mth ever since.
-
November 2023 by Pam Lee
Fredrick is a rockstar! I've been there the last two days and he is always engaging and kind. I also have observed him being just as nice and professional to the staff. He believes in teamwork and steps up to the plate when necessary. Zips is truly blessed to have such an employee.
-
October 2023 by Linda J.
We went through the wash in late January 2023 after a cold week of freezing temps. Our wash sticker didn't work and the attendant said they'd had computer issues and we would have to start a new account whish we did. They took the old sticker off and put on a new on with a different set of numbers. We cancelled our wash subscription in August and they were still charging me. They said the cancellation was never posted, so I was charged through September for 2. then 1 in October. When I called back they said we have 2 accounts. I had noticed 2 charges on our card a few months ago, but we're very busy and I just overlooked it then. So I went back and had 2 $35 each month since February 2023 plus 1 $10. The extra charges totaled $315. So I called again and had to email them pictures of all our statements, which I did. They have refunded $105, and have no response to what happened to the other $210. It sounds like the attendant kept the old sticker and has been using it. There is no other explanation. So beware...
-
September 2023 by Carrie Klein
This place was an amazing experience! Went to the one on Clemson Blvd and Fredrick was awesome. Very professional, helpful, and just so friendly! Give this man a raise for his caring g and hardworking nature!!Services: Vacuuming
-
September 2023 by Yosvany Diaz
Fredrick is the man, he knows exactly what I want every time I come in and turns off the tire shine for me I don’t like to deal with. Thanks zips and thank you Fredrick. 5 starsServices: Vacuuming
-
August 2023 by Caleb Wilson
Zips is by far my favorite car wash. I have a membership from the NC locations which run a different system altogether than the one I stopped at in Anderson sc but Alissa was so nice and I was able to get the wash I usually get with no issues. She was by far the most friendly staff member I’ve encountered in a long time not only just for your company but in my experience with the public working at any store. She gets 5 stars and has really been a bright spot in my day. Thanks Alissa.Service: Auto detailing
-
August 2023 by aaron russia
Don't subscribe to any kind of membership if you ever change your mind, it's the number one scam, I wanted to cancel my subscription and emailed them about cancellation they send me an email with directions on what they need in an email back from me, sent that, I got no reply for 2 days and then was charged for the membership fee after I gave them the following information they asked for. There's no real office to go to it's just a carwash and a phone number so filing complaints is difficult for us, easy on their end. Scam scam scam!!! Don't do it!
-
August 2023 by Nola Webb
He was such a joy to me this morning! He was very kind and sweet. He definitely made me smile! 5/5 best service I’ve received at Zips (and I’ve gone 20+ times)
-
July 2023 by Eliza R.
This car warsh is a joke better watch them u think u gitting it for 5 dollars but it 30 a month and. it automatically come out every month if u don't read the fine lines And it Doesn't Get It CLEAN Tires And Rims Are Nasty And The Back PART Of U Vehicle Doesn't come CLEAN
-
July 2023 by Kishea W.
this company is not what I thought they were I signed up for a membership in June first payment 10$ then same month they took 35$ and it's July now and they charged my card twice for 35$ in the same day like u gotta be kidding me and I had cancelled my membership june 23 so why is money still being taken out my account????
-
July 2023 by Haley Timms
The girl who greeted me and helped me sign up for my membership was super friendly and cute. It isn't the absolute BEST car wash I've ever been to, but is far from the worst either. I would have said 3 stars, but my newest girl crush pushed it up to 4. ?
-
July 2023 by Lauren M
Went through Zips today and after waiting for about 3 minutes for an employee to realize there was a car there and then come out talking on the phone with airpods in—no wave or apology for him not realizing I was there—the entire back half of the wash wasn’t working. The last rinse was barely a drip, leaving my car nice and soapy and none of the blowers cut on. Zips has always been my go-to car wash and I have had a fast pass for about 2 years now, but will be switching over to Papa Bear. This location has gone downhill so badly over the last 3-4 years and simply isn’t worth the money anymore.
-
July 2023 by McKenzie Ryan
The best car wash I’ve ever had. Dylan is the best! So professional and welcoming. Highly recommend.