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October 2025 by Cody L. Burroughs
Raised the rent three timwes the first year. Gate broke multiple times, parking lot has more potholes than any road in Horry County. Now, after not being a customer for over 2 1/2 years, they claim I owe a month of rent. Address and phone number are the same, they never contacted me. Poor business practices all the way around. Would NOT recommend.
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September 2025 by Susan Johnson
Had my storage unit for 6 months. In August, I started to remove some boxes, small loads at a time. At that time, my husband and I discovered wet boxes and wet floor in the unit. We removed the boxes that had standing water on them at that time. We have removed everything and started the process of opening every box to check for mold and mildew. We have lost 90% of our soft goods ( pillows, rugs, towels, quilts, blankets). All framed pictures were molded on the back where the paper is. They had to be thrown in the trash. What a total disappointment. This was unit 16. Never again using this type of storage.
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September 2025 by Alanea Evans
Natiesha was pleasant to speak with and very helpful.
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August 2025 by Connie Roach
Nas helped me today so she was very polite 🙂
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June 2025 by Brian Keith
Natiesha was very wel knowledge, kind, friendly, help to resolve my issue.
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June 2025 by Renee Carson
Easy. Friendly. Clean. Great experience.
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May 2025 by Debra Lilley
She was very pleasant to work with.
Debra Merfert M3
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May 2025 by 3 Kings
Siddony was my agent at the time I applyed for the unit. She was very informative and professional.
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December 2023 by Tamara Maeda
Had to make a change on storage size & Tamoya was the bestest! She stayed on the phone walking us thru prices & sizes while we picked the perfect one! Thx Tamoya!
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December 2023 by Miranda Robinson
Shoyan was great. Assisted me with my issue quickly and was very satisfied at the end of the call.
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December 2023 by Russell Buck
Was a good place to store. Patronage help me out
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November 2023 by Brandi O'Dell
Kim was so pleasant and helpful. She walked me through every step to get my payment and account set up. Awesome customer service and great company to deal with!
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November 2023 by Emilio Montano
My agent Veronica was very helpful with helping me closing out my account thank you the rental prices are not to expensive
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November 2023 by Debra Johnston
CHELSIE contines to provide EXCELLENT service!!!!!! I am so impressed with Spare Box storage customer service! It truly exceeds our expectations each time I call.
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October 2023 by sharon gasque
Reneice was very helpful in updating my payment method and making current payment due.
