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December 2023 by Jeff Jackson
They rejected my blue cross insurance. They are never in stock and get text messages they are filled and they are not when waiting in line for 15 min . Rude ab everything . After 10 years of getting monthly meds the pharmacist not tech shut the window in my face when and told me to leave when I complained ab the issues above
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April 2023 by GrizzleDog
Awful. rude and lazy employees.
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April 2023 by D B.
My goodness. In looking at past reviews, it seems that this BALLENTINE store has received a majority of NEGATIVE reviews dating back 5+ years. My (little) beef is that we arrived at the outdoor pickup pharmacy yesterday (Sunday) at about 1:22 pm. The pharmacy shuts down from 1:30 to 2 pm for lunch. When they were done by 1:26 with the car ahead of us, it was our turn at the window, but the transaction window had been shut closed. So, I went inside, got to the pharmacy cash register at 1:28 and they had closed down, too! I asked and was informed that they were closed. It was early Sunday afternoon, and the store was NOT busy. Couldn't be bothered to allow me to pick up at $7 thyroid pill prescription. That was about 90 second transaction. On a scale of 1-10, this experience was about a 3 in terms of annoyances. Now, I'm grateful for our medicines, pharmacies that are open, and the availability of medicine in the good'ole USA, etc. But, I wonder how much of a refresher course in customer support does this crew needs? What if the prescription pick-up had been urgent, and was needed immediately? Gracias.
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April 2023 by Terrie Morrison
I would give less than one star if that was an option. I recently visited this pharmacy with my sister who was trying to work out an issue with them not covering a prescription. I have never had anyone be so rude to me in a retail organization in my life. When I tried to tell the pharmacist in charge (manager she said) that her attitude and tone of voice was offensive to me, she said \\\"I don't care if you don't like my attitude.\\\" I would NEVER do business with this pharmacy and my family is moving all of their prescriptions to the Walgreens nearby.
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April 2023 by Matthew B
I’m not one to usually complain. The is a public service announcement: avoid this pharmacy. Worst pharmacy I have ever been to.
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March 2023 by Google user
I would give less than one star if that was an option. I recently visited this pharmacy with my sister who was trying to work out an issue with them not covering a prescription. I have never had anyone be so rude to me in a retail organization in my life. When I tried to tell the pharmacist in charge (manager she said) that her attitude and tone of voice was offensive to me, she said \\\"I don't care if you don't like my attitude.\\\" I would NEVER do business with this pharmacy and my family is moving all of their prescriptions to the Walgreens nearby.
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February 2023 by Cheryl M.
Forget trying to get someone to answer the phone. Unfortunately my insurance requires I use cvs or I would not.
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January 2023 by Melissa L.
Pharmacy - had an urgent need for a prescription. Doctor left a voicemail. I showed up at 8 . They could not have cared less. I had to get them to listen to it. They said it would be 30 minutes to fill. I expressed the urgency and I got a blank stare.
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October 2022 by Jason Roberts
Worst pharmacy I have ever used. Always an excuse with my prescriptions being ready and long waits. Do yourself a favor and go somewhere else.
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January 2022 by Lynn S.
This CVS is simply the WORST! I'd give it zero stars if I could. I've been a CVS customer for over 15 years and in 3 different states and have never had such deplorable service. I tried to purchase the CVS Brand of Claritin D and a few other items at 10:30am. At 11:00am I'm still waiting for them to fix the problem they created by voiding my purchases and trying to re-enter the items for purchase. At 1:30 pm, yes that's 3 hours later, they say they can't fix the problem but I can call their 800 number. WHT DIDN"T THEY CALL THE 800 NUMBER hours ago? At 1:45pm I'm leaving CVS with NOTHING but a complaint/investigation case number and my husband on hold for the regional director of CVS. As you know, you have to provide a driver's license to purchase Pseudoephedrine products and the government limits you to one purchase for month. By voiding my initial purchase they voided my ability to purchase the allergy medication for a month. To make matters worse they asked to use my husband's drivers license, had trouble ringing up purchases, voided transaction, tried to re-enter and couldn't make the transaction work. Now both our abilities to purchase allergy medication have been used and we still have NOTHING to show for 3 hours of effort. (I have 6 fur-babies and need allergy medication daily.) To add insult to injury, and hours of wasted time, the store manager was irritated at us, rolling her eyes, and repeatedly saying "there's nothing I can do"and suggesting we get a neighbor to purchase the Claritin D for us. The 800 people said they'd work on voiding the transactions so I "MIGHT" be able to purchase the medication this evening but at another CVS. ARE YOU KIDDING!!!!! So I suggest that anyone who reads this get their prescriptions filled elsewhere unless they are up for hours of aggravation and no service. We are transferring all our prescriptions to another pharmacy and cancelling our CarePass.
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December 2021 by Mack W.
the CVS in Balentine is a busy place and so many are dependent upon their services. I have had good service generally. They do seem to have difficulty keeping pharmacy tech's. it seems to be hard work. had a boster shot for the virus yesterday. the guy must have slipped with the needle; bled down my arm; hurt unusually so too. not happy about that but have had other shots by the female pharmist there before and felt almost nothing. reminded me of the army before going overseas.
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May 2021 by Jane Dennis
Subpar service, when I call to ask a question the young lady Jamie told me an untrue statement. When I ask about that she said it's the computers fault.
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September 2020 by Jessica H.
This is meant to be drove through if an individual is not ready when getting to window or you do t have there stuff ready then tell them to drive around again i say in line with only 3 people in front of me for 20 min. I checked and signed for my medicines on the CVS app so that i wouldn't have to wait! They need to get a faster system as again it's drive through .... very annoyed!
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February 2018 by Tucker Player
The worst pharmacy ever. The wait times to pick up pre-ordered prescriptions is unbelievable. 38 minutes last week and another 30 tonight. Avoid like the plague
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March 2017 by B Stone
Good prices
