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February 2024 by Mica Johnson
The Post Office in Batesburg, SC is the best place to get your passport. Have your paperwork filled out first and the process is even faster!
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February 2024 by Audrey Peter
The mail carrier has destroyed my yard driving through it. I have a long driveway with plenty of room to turnaround. I saw the lady and asked very politely if she could pass on not to drive through my yard and she became very defensive and argumentative. I told her I had video footage but was choosing not to handle it that way and asked her to simply not do it again. I guess I’m gong to have to file a claim because the carrier cannot accept that she messed up. Making excuses why she could not turnaround and essentially lying is not comforting considering that is who is responsible for our mail. You simply cannot reason with people who already lack morals to begin with.UPDATE!! After I asked them not to drive thru driveway, the carrier spitefully withheld my mail and refused to deliver the packages. Stating my driveway would cause damage to her vehicle. However; my driveway has been the same for 3 years and never one single complaint from any postal carrier. This is what you are dealing with. Be careful.Another update 2/3/2024 - I am not receiving GOV mail that the system showed had correct address. I also received multiple packages from other carriers this week and today, the problematic carrier chose not to deliver a small package stating my property is not accessible which is a lie and we have cameras to prove she did not even attempt the delivery. They are mishandling mail which is a federal offense and I will prosecute.
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February 2024 by linda tabor
Great place to apply for passports. Wonderful customer service, very friendly. Best post office I've experienced.
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January 2024 by W.C. was here
Good visit
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January 2024 by kimberly brazell
I have repeatedly tried to call the post office no one ever answers. Worst of all there is no way to leave a message.My packages are never delivered to the correct location. I hope that someone will improve this location delivery services as well as their customer service ! I sure hope that the other post offices run better than this one !New Update:This post office seriously left a note saying they could not deliver my package because the mailbox was full . It was cat litter that will never fit in a mail box . Meanwhile, UPS man has delivered two packages to the same house ! No one answers the phone at the post office and there is still no way to leave a message !
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July 2023 by Kay Oxner
One star is one too many. No mail for days. No mail picked up for days - some in the box since Monday (today’s Thursday). Even with the holiday, there is no reason for all this nonsense. They haven’t answered the phones since COVID. When you go in person with your complaints & concerns, you’re a nuisance & are met with attitude. Extremely rude, obnoxious, uncaring, etc. Since informed delivery hasn’t shown me anything for the past couple days, who knows when my mail will arrive.
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June 2023 by Devin Shafer
I have had important paperwork in the mail for seven days now. I have not received mail in seven days. The mail carrier delivers if they feel like it, the office does not answer the phone. For seven days my flag has been up indicating I have outbound mail.I'm contacting the postmaster.Edit on 06/22/23:Again, another week of no mail, despite knowing mail was coming this week. The neighborhood is getting their mail once a week at best. Yall need some help up there? Plenty of people looking for jobs, maybe it's time to replace the staff at this location.
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June 2023 by Laurel Ridge Aromatherapy
Shameful folks! Have tried to call for a package that was delivered to a PO Box to which we do not even have. 4 hours worth on of calls and phones have been busy all day. Completely unacceptable. Days, we’ve tried to contact them with no prevail.
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June 2023 by Carolyn Boatwright
We do not have mail delivery but a couple days a week, and this past week not at all. Also American Legion has a box at Ridge Spring post office and my husband goes there to pick up mail and can't get the box to open. The workers are there only a few hours a day and lots of day they are not there at all. Postal service in Ridge Spring is awful.
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June 2023 by fionna Piotrowski
Don't get mail for days on end, won't pick up mail in the mail box for days on end. List a package back in December of 2021 and they said theirs nothing they can do about it even tho I'm 100% sure the substitute carrier stole it like he has many times before. This post office is an absolute joke.
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April 2023 by Andrew Jackson
Like others, I’d leave a zero star review if I could. After years of having multiple issues things just constantly get worse. I love being told that “there was no carrier for your route yesterday (Friday April 7, 2023) so all mail and packages were stopped” HOWEVER before I went up during their PATHETIC 1 hour open time window, I checked my mail box to find that the new license plate and registration had magically appeared in my box since there was no carrier. And this was before the Saturday “service” had arrived, if it even arrives at all. We’ve been getting our mail every few days even though informed delivery has shown we’ve supposed to have been getting mail frequently. I’ve made multiple complaints in the past to higher ups and I will definitely be doing it again.
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March 2023 by Jacob Hanks
From not delivering our mail, to just throwing our packages and mail on the ground by the road. We just moved to the area and this is the welcome we get, terrible service. They claim to have delivered things that never come in. The post master is extremely rude and all but cursed my fiancée out for asking why the mail wasn’t being delivered. USPS needs to do something about this branch.
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March 2023 by Teresa Metts
If I could leave 0 starts I would worst freaking post office ever!! I don't know if they have a problem with their phone system because I have called continuously and they don't answer the phone!!I have packages that I'm told we're undeliverable because of not having access to my home or mail box which is a bold face lie!!They could have left my package on my porch or in my mailbox never had an issue before with this until now!Said they would redeliver the package on the next day yesterday was the next day still no package!!There is full access to deliver my package yet they have not delivered anything and I can't seem to get a human being on the phone to resolve this issue !!Worst post office ever!!
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March 2023 by Bonnie Kelly
We haven't received our mail in two days. I know that we have mail and what it is because I get daily emails from the USPS App. Tried to call 3 times today, rang for over 5 minutes but no one answered!! Their customer service stinks!!! Answer your phone!
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February 2023 by Malinda Yoakum
I sent out a time sensitive piece of mail on the 9th of January. After calling to follow up with the recipient it never made it to its location. Some how it was lost to the abyss. This isnt the first time this has happened either. If you cannot put faith in the postal service to do their job what use are they to the public?
