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February 2024 by sharon chappell
Fantastic! Mathew Straut is your guy. He prefers contact via text. I contacted him for a washing machine issue and I am on Fripp Island. He was able to fix my problem via text with me giving him information about my machine within 30 minutes!!! I avoided having to wait a day or two for Service tech to come out and pay a large fee for something that was fixed easily. I can’t say Thank you enough!!!
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January 2024 by Rudy Van Erkelens
We are very pleased with the repair of our Bosch range by Matt Straub of Appliance Repairs Plus. He responded quickly, understood the problem, and was overall, great to work with. We highly recommend Matt.
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January 2024 by Theresa Kuhn
Matt was very quick and professional getting my oven back in working order after a power surge zapped it. Thank you Matt, you were a great help and I will be recommending you all my friends and family !
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January 2024 by Gayle moore
Our gas oven stopped working suddenly. It was 10 days before Christmas and we were expecting 15 at Christmas dinner, plus all the before Christmas baking etc. Matthew was super responsive and fit us into his schedule. Bottom line is that he got us fixed and back cooking quickly. I highly recommend this company. Great service, professional and reasonably priced.
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December 2023 by shayna richards
Excellent customer service! Fast response and friendly
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November 2023 by Nicole Bentley
Matt was extremely helpful in trying to assist us in our decision to either fix our broken dishwasher or purchase a new one. He was easy to reach via text, which is great for a busy working mom like myself. He first gave us suggestions that we could try on our own before he charged us a service call fee, which we really appreciated. We ended up choosing to replace the appliance due to issues we found ourselves. When we had the new one delivered, the installers were not able to finish the job and Matt was willing to come out and assist, as we were left with a partially installed appliance. Once again, he gave us suggestions on how to install ourselves to fix the issue that the installation team wasn't able to fix and kept our bottom line in mind, which meant everything to us. We highly recommend Matt for his professionalism, ease of communication, knowledge of the products, and willingness to help.
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November 2023 by Julie Maine
I had a great experience with this repairman. I texted him the issue I was having with our washer and he responded in minutes. He was honest and very informative. It’s gonna be a new washer for us and we’re armed with a recommendation from Matt which makes buying less stressful. Gonna get a Speed Queen! Thank you! Would definitely call this business again but hoping we won’t need to!
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November 2023 by Candace Potter
Matt arrived promptly, ready to assess what seemed to him to be a quick fix on my old clothes dryer. An hour and a half later and two trips onto the roof, the problem was resolved and my dryer is working better than ever.Matt went above and beyond on this call. His price was more than fair for the time and unexpected risk he took to get the problem corrected.Service: Dryer repair
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November 2023 by Jean Bricker
Great service. Called and came the same day within hours. Truly a life saver. Good quality and fair prices. Would highly recommend for any appliance repairs! Definetly saved ne money. Very professional! Hard to find good service people in today's world.Service: Washing machine repair
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October 2023 by Daniel Herrera
If you need something done right, and quick, in that order, then call Matt. Incredibly personable, insightful, and well-priced. I won’t be calling anyone else for my future repair needs.
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August 2023 by sharon daugherty
I sent a message regarding ice maker not working properly. They sent a text asking about the model of the refrigerator and my address. And I have not heard anymore from this business.
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August 2023 by Jeff Carpenter
I changed the filter on our GE Cafe refrigerator...new filter was ordered directly from GE, didn't want some after market knockoff...oops, new filter went in, but no water and no ice. Youtube video repair looked like a ton of electrical work...I don't do electric! So, I started the hunt to find a reliable repair guy. I called several only one returned my call. He set up a time to come by and "diagnosis" the job! Yup, you guessed it - no showed and no call. Then, I found Matt...wow, returned my phone call right away, set a time to come by and he arrived on time! His diagnosis was to try another filter from the three pack that I had purchased from GE. Boom! Solinodes all worked and water was flowing...Matt hung out and checked all connections to make sure there were no leaks or broken switched...this guy is the best! Honest and knows his stuff. I would recommend him to anyone looking for an honest and reliable repair guy who show up and fixes the problem. And, yes, he did charge me, but only for the service call, which I gladly paid. Put his number on speed dial...this is your guy...MATT "5 STARS" ALL THE WAY!
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May 2023 by Jeff Poling
Matt was able to recommend a suitable replacement for a malfunctioning stovetop that represented a substantial savings. Would highly recommend Matt and will be using his services in the future.Service: Stove & cooktop repair
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April 2023 by Melissa Penniston
Couldn’t be happier. Mom of 3 with a weeks worth of laundry piling up. I had called 2 other appliance companies for past 3 days, with no return calls. I called Appliance Repairs plus this morning. They require you to text and send a picture, which I loved. Matthew’s response time was within 20 minutes and he showed up within the hour. My washer is fixed and I’m super happy Mom. I won’t call anywhere else again. Great personality. Professional. Impeccable timing. Thank you, Matthew!!Service: Washer/dryer repair
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April 2023 by msmoorem
I can not recommend Appliance Repairs Plus Inc. highly enough. I contacted Mr. Matthew via text at 9:43 a.m., not really expecting to receive a response. Not only did I receive a response, but I received a response promptly. He communicated with me, asking pertinent questions and suggesting options for my dryer repair concerns. After completing his suggested tasks, and my reporting back, Mr. Matthew believed that my issue was clearing up, but informed me to not hesitate to contact him should I need further assistance. To further exceed my expectations, Mr. Matthew did not charge me for his valuable time nor the helpful information that he provided.Service: Dryer repair
