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January 2024 by Cheryl Johnson
Great service today! With my lack of knowledge, they could have easily sold me new tires. But, they made sure I had the correct air pressure and told me I was good. They did replace my windshield wipers, all 3, for less than the price that another place wanted to charge me for one! Though they didn't make a big sale with me today, I know where I will go, when I do need new tires! Plus, I will be glad to share my experience with others!
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January 2024 by Jacqueline Totten
I had a slow leak in my tire and was planning a road trip over the holidays. I went to Discount Tire and they found the leak, repaired the tire & showed me the screw they pulled from the tire that cause the leak. No charge for this service. I am grateful to their excellent service team & I will be buying tires from them for my vehicle.
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December 2023 by Dylan Feeser
I've gotten tires for multiple vehicles of mine here. Great customer service with these guys. The most recent time, the service techs accidentally put the wrong sidewall rating tire on my truck, I called up and spoke with management, they got the correct tires on order and got me in ASAP to have them swapped out. No cost to me. I really appreciate the fast service to make things right. I will continue coming back
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December 2023 by Rob Earhart
I got there an hour before they closed with a flat tire, they stayed well past quitting time to get me back on the road. Derek was super knowledgeable and friendly!
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December 2023 by Jared D.
Needed 4 tires replaced on my 2011 Silverado and Robert did an excellent job walking me through the options as well as giving me a good recommendation. At no point did I feel he was trying to upsell me or misrepresent the capabilities of the product. Service was rapid and efficient. Could tell as soon as I hit the road the difference in the ride. Furthermore, when I came back for the pickup I remembered I forgot to ask for the spare and Derrick said he'd grab it. In the time it took me to walk back to my truck he'd already found it in the shop and was right behind me ready to load it up. Great value and clearly run by competent management. Would recommend this business to anyone.
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November 2023 by knot today
Our boat trailer blew a tire called them up and they had 2 in stock. Was welcomed by Patrick C.He got us in and out very quickly. Awesome customer service (which is very hard to find these days). Great guy ??
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October 2023 by TM J
Easily the best Discount Tire I have been to! They were the only store I considered when I had a tire emergency earlier in the day and had to leave the state the next day. Customer Service is exceptional and when they did a full check on my issue, it was determined nothing was wrong and they did not charge me. First class professional service!
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October 2023 by Sandy Cummings
Went to have air put in my tires, there was a little bit of a wait time but it wasn't to bad at all. James was very polite and courteous. A great experience.
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September 2023 by Mike Kurtz
They are very good at what they do, but. I had a bad tire purchased from them. They honored the warranty and replaced the tire, prorated. Then they charged me to install it and for a new warranty. I suggested that since tires were about 1/2 done, shouldn't a second tire also be installed, they agreed but gave me nothing for the old tire (that they will sell to someone else), which also had a fee to mount and a new warranty cost. Bottom line, I could have walked in, purchased two new tires and paid the same amount for two new, but lost 1/2 life on other two. Doesn't seem right somehow. Car is once again a dream to drive so got what I wanted, at a price (a reasonable cost for the tires). Will continue as I absolutely appreciate the work they do, but buyer beware.
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September 2023 by Kelsey Nichols
tire was flat and they told us that they couldn’t fix it, stated that we needed to buy 2 new tires completely, got about 2 rides into the road and the new tire blew out across the road. the lady at the front desk was very nice though.
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September 2023 by Alyssa Graves
Awesome customer service. Everyone is extremely helpful and knowledgeable. The most affordable tire shop in the Lowcountry. Highly recommend.
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September 2023 by Ruben R.
Let's start with the representative at the register. He was really honest and did the work for the quoted price a few days earlier. The wait time was fair. I hope to come back soon for 2 more tires. The reason for 4 stars is that they did not replace the donut in the correct compartment I'm not sure if that's their policy, I will ask next time.
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August 2023 by kenneth saukas
Solid tire experience. We,'ve used discount tire for all our tire needs for many years. Good prices and great service and warranties.
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July 2023 by Ben Watkins
Fantastic experience this morning at the Beaufort location. The store manager, Jose, was extremely helpful! The customer service seems to be better with each visit to any DT location.
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July 2023 by John B
I've always used Walmart tires centers...To keep my sanity I decided to try out Discount Tire. WOW I'm very impressed. Highly trained people doing what they seem to enjoy. This store is a breath of fresh air. I only needed 1 tire...I was in and out in 8mins. I actually enjoyed getting a tire. Excellent ? would highly recommend.
