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April 2023 by Terry Brunner
Stephanie was great. Ready at expected time. Answered all questions. Proficient. Professional.
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April 2023 by steve scuro
Went very well. Took a bit of maneuvering to get my discount code to take but worked out
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March 2023 by Terry Carter
Great Service !! Great place to get your tax done
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March 2023 by Hope Marie
rushing you off the phone , does not give out accurate information . Still waiting on information I asked about in December . Refund wasn't what they told me it would be .
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January 2023 by Jason washington
My experience with Jackson Hewitt Buford office was very pleasant and exciting thank you for the great service
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January 2023 by Rumelle Washington
I have been doing my taxes with Jackson Hewitt for over 20 years, and I never had a problem with my income taxes, they are always helpful throughout the year. Highly recommend
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January 2023 by shay bailey
Very effective,,efficient, knowledgeable, fast,professional to you at all times.very caring of all needs. Will continue to go here every year on boundary street in Beaufort SC. The young lady need a promotion or raise always being the caring and professional and acknowledgable
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January 2023 by twitch_kid1234
They were great and efficient.. I was only there for a short time and she was very nice…I recommend shell point location, I use to go on boundary at. But it has changed terribly I do not like going there anymore.
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April 2022 by Ray Eugene
They were very patient and cool people. Whole time I’m definitely coming back again, on god
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January 2022 by Elliott Cave
This place is horrible I wouldn't recommend my worst enemy into this place after mis handling my return I kept being given the run around about my advance that I won't be getting because of ther mistake on my return. It was an awful experience the only pleasant thing about the whole experience was the greeter MJ who was nothing but helpful as he could be from there I was promised a call back that i never received.
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December 2021 by Jennifer Fekos
I was quoted $98 to do my W-2 from last year. I do understand being late, there may be more cost but the last time I did my taxes late through H & R block they charged me $100. I only had 1 W-2 form, no write offs, nothing complex. I'm military and I was charged $267. I will never come back here, and I would not recommend it. If your in the military to come here, they'll scam you out of your money. Not based on the amount of W-2 forms they have to file but the amount of paper work they have to file. The women I work with of course never updated me when the amount started going up until it was time to pay for the service.
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April 2021 by Tammy Hughes
Paid $280 to have federal and state taxes filed and am supposed to be getting a state refund, yet no one asked me for a bank account number where my money would be deposited. When I called to ask about how I would be getting the refund if they didn't have my bank account number, the manager was rude and told me because I paid up front, I would have to contact the state to figure out how I would be getting my refund. Are you kidding me? The girl who did my taxes was nice but didn't ask any questions during my tax prep or try to find additional ways that I could use to get any additional money back from the government. Had me sign a bunch of forms at the end that I thought were my tax forms however 2 of them were agreeing to solicitation which I found out after I had time to review at home. They should have explained!! Terrible experience. Rude manager. I'll never go back there.
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March 2021 by Bella Latrice
Please don’t let them file your taxes... the most horrible customer service ever‼️‼️
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March 2019 by Taunyell Greer
I got a cash advance because I needed to access funds immediately due to PATH ACT and not knowing when my refund would be deposited. I was under the impression that the advance would be taken out of my federal taxes. When my state taxes were issued on the 11 of Febuary I realized that I still had not received it on the 14th I contacted SCDOR and was informed that the money had indeed been issued to my account, but my account did not reflect the payment. When I contacted my bank and then ScDOR just to find that my money was sent back to the preparer (JH). Contacted them to find out that because the Path Act is holding up refund disbursements that now they will take you state without notice so beware. I feel for those in my boat that need to fall into these traps in order to keep things afloat. This should have been something that I knew about beforehand.
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March 2019 by Tymeshia Holloman
I don't recommend this Jackson Hewitt at all . Every time I go there they tell me a different day every time. Then the keep saying that my check has been sent but then when I called one last time they said the irs hasn't sent it . They keep making me come back there on different days and it's still not there .
