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March 2024 by Jose Martinez
Lazy, and expensive
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March 2024 by Christopher Avison
Twice I have come to collect a delivery, and both times been told it wasn’t here (when it was). Only after showing the proof of delivery did the staff make any effort to actually look for my item, and find it. Throughout this process the staff were rude and seemed uninterested in any form of customer service.I rarely review but felt this experience needed 1 star.
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December 2023 by coty dutton
Trust and reliability. I know my package is in safe hands!
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December 2023 by Emily Curtis
Super friendly bunch. I’m being sarcastic.
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August 2023 by Perian Dunmire
They went out of their way to help me with a large, awkward box! Super nice people!!
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January 2023 by Justin Terry
When I initially went to the store I was not sure which option would be best to ship my nephew his birthday. Not only did Brooke set me up with the best option, but she also was able to save me more than expected. She is the sole reason that I will be returning to this store for all my shipping needs. FANTASTIC SERVICE!!
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December 2022 by Colleen Davis
Extremely nice friendly and very helpful gentleman. Much nicer than Somme of the USPS.
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December 2022 by Victoria Fabius
Everyone is always so friendly! Even when there's a line and it's crazy busy they're so patient and helpful.
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October 2022 by D Distler
I have a pleasant experience every time I visit the store. Thank you.
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August 2022 by Robin R.
Never ever had a bad experience at a UPS store until now. Rudest girl behind the counter. Other employee just sat there . No managerial presence. Told people at work about it and they were appalled too. Will make the drive to another UPS store in the future.
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April 2022 by Jennifer Boecker, Realtor
I will ALWAYS come to this UPS on Lady’s Island, even tho I live 2 minutes from the one in Burton. The Lady’s Island staff is so very friendly and accommodating!! The Burton store smells sooo bad bc they use strong air fresheners and their customer service is not the best and they charge you to tape the box when Amazon says there is no tape necessary. Not to mention their manager is one of the most rude person. Thank you Ladys Island store for being amazing!!!
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February 2022 by Anne Roberts
I love this store! They are always so willing to help me figure out amazon returns, which someone like me needs all the help they can get. I have started driving across town to come here, unfortunately the store by tractor supply acts like returns are an inconvenience to them. Girls are always so sweet!
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January 2022 by RealLarryInSC
The UPS store staff are the best! Very friendly, courteous and very helpful. Go see Blake, Stephanie, or any team member there for any shipping need you have they will take good care of you and your items!!
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December 2021 by Papa G
Absolutely the worst employees with a horrible attitude. Totally unhelpful. I request shippers to avoid using UPS because of the people at the ladies island UPS store. If I could give 0 stars I would. They deserve -5 stars.
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December 2021 by Cody Slupski
The best and most hardworking UPS Store in Beaufort! My package was stuck in transit in Beaufort, so I contacted them and explained that the customer service wasn’t helpful and that I miss the hub hours due to work. They contacted UPS for me and helped investigate where my missing package is even though it isn’t there job! I’ve been here a few times for Amazon returns and each visit was fast and friendly, but the most recent experience will be the reason why I’ll continue to drive an hour to come see them!
