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July 2023 by Matt Derr
The trailer leaked at some point and some of our belongings got wet. Nothing was really damaged but having a trailer that is used to move personal household belongings that is not leak free is frustrating.
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February 2023 by Craig Linn
Very amazing service. The dispatchers at both the origin and destination were both very helpful and friendly. The drivers were super friendly, very accommodating and skilled. If I ever move again I will 100% be using U-pack!!
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November 2022 by Nina A.
I would use them again. Their customer service was extremely helpful every step of the way. The process was easy, when I was ready for pick up using the link they provided made it so easy and they were prompt at picking up the pod. Over all I would use them again and recommend them to anyone!!!!!
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September 2022 by Raina Meginley
Highly recommend Upack! Friendly drivers. Delivery at original address was easy and on time. Did not charge until they were already in transit. The trailer actually arrived at the destination location before we even closed on the house! Customer service worked with us when our closing date got pushed back (multiple times). All items arrived at the final location un-touched.
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May 2022 by J M
I highly recommend U-pack. Very professional. We hired them to move across the country. Very affordable rates. They dropped off the trailers, we packed them and they do all the driving. U-Pack held the trailers until we were ready for them to deliver to our new place. We unloaded and then they came and removed the trailers. You won't find a better deal. Great company
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December 2021 by Di T.
If you have great friends or have hired a great team to pack your belongings in the relocube, UPACK is the only way to go with a self-pay move. They beat their competitor's (Pods) price by 20% and had none of the ridiculous surcharges and time restrictions. I also priced full service moves by brokers and relocation companies but the cost was triple and the reviews of nearly all companies in the industry were sketchy. The cost was less than a DIY with a truck & towing my car. The UPACK team's customer service from pick-up (South east) to drop off (West Coast) finish was above & beyond my expectations. All promised timelines were met and my belongings were perfect (see better and after photo). The consistency was such a pleasant surprise because the carriers were communicative and accommodating all the way through the process. ABF even delayed the drop off for me so I could celebrate the holidays with family. In closing, if all of UPACK's are this awesome, I highly recommend!
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August 2021 by Deapseadiver X
Great communication. Timely delivery and pick up of container.
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July 2021 by Kathy R.
We moved from California to South Carolina and this was absolutely the most pleasant experience that I have had with a moving company. Drop off, pickup at the beginning and end were effortless. They make it easy to request pick up after loading and unloading by texting you a link. Exceptional customer service. Both drivers were professional and courteous. Truly no better way to move at a reasonable and very affordable cost. You can get quotes from everyone else like I did but U-Pack is going to be the best bang for the buck of you are planning on boxing and loading/unloading yourself.
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October 2020 by Mark Venti
This is the best, most economical way to move. It is also the best option for those people who want to load and unload at their own pace. You can take more time to load since you are not as bound to a strict schedule as you may be with a full service company. The trailers are very spacious too. Over 8 ft. wide and around 9 ft. tall!!
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December 2019 by Anna Shaw
U-Pack was great! They delivered the trailers when they said they would, picked them up on time, delivered them when my move was finished right on time.
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October 2019 by Trudy Jackson
We used Upack twice in the last year. First we used a cube and second a trailer. Both times the move went well. Good communication on both ends. Our items arrived on schedule and in good condition for the most part (our fault for not packing some items well). Make sure if you go with the trailer you spend extra attention to strapping you items down well. Our trailer came with straps which we put to good use.
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March 2019 by Marissa G
We had a great experience with a upack
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March 2019 by Parvati F.
Superior service in the ABQ. Not so great in Aiken, SC. But overall, easy and less expensive than renting uhaul or movers!
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January 2019 by Jessica Bryant
This is our second time using U-Pack for a DITY military move. They make it so easy and were so accommodating to all our needs! Not only that, they are super affordable! U-Pack is also available in small towns and pickup and deliver where other companies won't. I know we will count on them for our next move!
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August 2018 by Joey Budenski
Cannot comment about the 28ft trailer but my Relocube experience has been less than pleasing. Feel free to use ABF (in the CSRA region) as long as you're willing your belongings to be dragged onto your driveway and dropped on/off a tow truck. There is no forklift for the Beech Island ABF facility and so do not expect one. Hopefully PODS in the area can provide better customer service than ABF.
