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March 2024 by Ella Lisa Torres
Very helpful but short staffing made it a longer wait.
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January 2023 by Az
$10 for a SIM card is terrible. Yeah, you can order one for free, but they apparently use up to 3 different types, so is there any guarantee that you'll get the right one for your phone? I didn't get the right one the first time online, then going into the store as suggested by support surprised me with this potential charge. And so, on the same day that I had ported in my number to a new line for my phone, I ported out to T-Mobile - where they took care of me, got me set up with a new line as a new customer, didn't make me feel like a burden, and the SIM card was charge-free. Won't ever try Boost Mobile again.
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October 2022 by James Garrett
Very helpful. Great service
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September 2022 by Gregory Bentley (GBent)
Employee acted as if it was a burden that me and my buddy came in, even though all I needed was a sim card. With a few other reasons she is one of them for which me and my girlfriend and our 2 friends will be switching service when my plan runs out
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September 2022 by G Bent
Employee acted as if it was a burden that me and my buddy came in, even though all I needed was a sim card. With a few other reasons she is one of them for which me and my girlfriend and our 2 friends will be switching service when my plan runs out
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April 2022 by Sadaria Scott
Great customer service
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February 2022 by Adrienne Roberson (BooGie)
This company coming along 5 years strong
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February 2022 by BooGie R
This company coming along 5 years strong
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February 2022 by Kali Simpkins
She is the best.
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December 2021 by Brandy Gray (Brandywine)
Love this boost mobile our associate was awesome!!! She answered all our questions and concerns and made great conversation the place was neat clean and we got new phones for great prices would highly recommend ....
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March 2021 by Kimberly Hiott Johnson
I am a new customer so I can't really say how Boost is but as far as this actual store goes MiMi (Miran) was absolutely fabulous to deal with. Had my phone activated and set up in just a few minutes and was so pleasant to deal with. Didn't try to push me to spend more money than I needed to.
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February 2021 by Kimberly Johnson
I am a new customer so I can't really say how Boost is but as far as this actual store goes MiMi (Miran) was absolutely fabulous to deal with. Had my phone activated and set up in just a few minutes and was so pleasant to deal with. Didn't try to push me to spend more money than I needed to.
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February 2021 by Brandy Gray
Love this boost mobile our associate was awesome!!! She answered all our questions and concerns and made great conversation the place was neat clean and we got new phones for great prices would highly recommend ....
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December 2020 by Sexyegirlluna
Love the manager very nice lady I been with boost for 7 years ?
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September 2020 by Anthony R.
If I could give them less then 1 star, I would. Went in wanting to get 2 phones for my kids. We are new customers so we opted for the $10 a month plan. Wanted to get cheap phones but the gentleman at the store pointed at more expensive devices and said he would provide them at a discount if we bought accessories (which we did). All the while he was on the phone and also assisting another customer (wasn't very professional). Not once did he say if we got the phones at a discount it voids our chance at getting the $10 a month plan. Tried calling today to get it fixed and the manager acted like she had no damn brain. Kept telling her that they need to fix what they did and that their communication breakdown needed to get fixed. Also kept telling her that all we wanted was the $10 plan and she just kept repeating what we already bought.....She then informed me that we can't change the plan now because we aren't new customers anymore (not even 24 hrs). She refused to give me her managers number so I called customer service and got everything fixed anyway. Discount on phones, get unlimited text/data/mobile usage for 30 days and still get to go back to the $10 a month in October. Boost mobile has some amazing plans and the phones we got are phenomenal but stay away from this shack on main street. Crappy a** customer service and communication that you could prolly get better from a 3rd grader.....
