January 2020 by Talia Lee
The store that this U-Haul is associated with is their downfall. The owner of the store lied, kept the hand truck dolly, and they billed me for it later. The only reason I found out he reported the dolly missing was because I attempted to rent another truck weeks afterwards in Columbia. I wasn't able to. So I called the store owner. He said he would call me back and never did. I had an investigation done through U-Haul's customer service to have the charge removed. The U-Haul manager was helpful, and the charge was removed. DO NOT TAKE YOUR BUSINESS HERE. #LiarandThief
