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February 2024 by Joanne Davis Taylor
Ear piercing associate did a great job! Staff always friendly and helpful.
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June 2023 by Lori Baynham
12pm Store not open, doors locked & no sign showing they wouldn't be open. My 3 daughters were only interested in coming to this store in the entire outlet. I should have read previous comments stating this is a recurring issue for this location. How can you even operate a business like this?
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May 2023 by Janice Horan
The store was closed in the middle of a busy Saturday and no sign of explanation posted on door. Very unprofessional.
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April 2023 by Samee W
My 8 yr old daughter and I rode our bikes up to shop at Claire's and they were closed at 2:00pm. We stayed for 45mins because my daughter was hell-bent on purchasing some earrings and headbands, but they are still closed for some reason. There must have been 8-10 groups of people trying to get in the store while we were waiting. Very disappointing. I know they are hiring, but maybe pay your employees more and you'll have better/more help.
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April 2023 by Alicia Lyn S.
It's 12:01 and the store is not open. Finally someone came to do buss: turns out they short staffed. This store is small and I guess there was no time to restock. Lady was nice. I'll return
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March 2023 by LegenDari
Supposed to open at 10am. Here it is 10:40 and there’s people outside and was rudely told “I’m still opening” before getting closed out again
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March 2023 by Carguy843
Supposed to open at 10am. Here it is 10:40 and there’s people outside and was rudely told “I’m still opening” before getting closed out again
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February 2023 by Whitley Deloach
Booked an appointment at 10:am online days prior to the appointment. Showed up 8 minutes early and the store never opened. Someone could have called and told no one would be there.
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December 2022 by Tracie Raines
Glad I only needed to buy gift cards. Had to look around for an associate. No welcome. No greeting. After she rang up my purchase she just handed me the gift cards. I had to ask for a small shopping bag which she handed to me. I thanked her for the bag but had to put the gift cards in it myself. Then she just walked away. Poor customer service experience.
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December 2022 by Tracie R.
Glad I only needed to buy gift cards. Had to look around for an associate. No welcome. No greeting. After she rang up my purchase she just handed me the gift cards. I had to ask for a small shopping bag which she handed to to. I thanked her for the bag but had to put the gift cards in it myself. Then she just walked away. Poor customer service experience.
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August 2022 by Fatima Castilho
My Daughter favorite shop. We Love Claire's
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August 2022 by Taylor A
Don’t even know how this place is still in business. The store went on a lunch break at 6:30.
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December 2021 by Haley xox
One worker here is very rude. Everytime I go in there she acts like I’m bothering her. She makes snarky remarks, raises her eyebrows and rolls her eyes when you talk to her/ask her a question, and is overall very snooty with an attitude. I don’t know her name but she seems to be the manager or shift lead. She’s even been rude to the young lady that is working with her at times. I love Claire’s but she really does ruin a good evening whenever I go in there. They need customer service training here badly. I would usually blame it on a bad day but every day must be a bad day for her. To work in a store like Claire’s that targets young girls, you need a better attitude. Go get a job that doesn’t require customer service skills if you can’t provide it. I usually don’t complain but this is ridiculous. I would not recommend getting your ears pierced by her or even stepping foot in this Claire’s with this woman’s attitude.
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October 2021 by Carlos Posso
My son got piercing done and the staff was great ?
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August 2021 by Young Chap
Charged my daughter $18.99 for a squishmellow that cost $5.00 other placesDisappointing